Federal Mediation and Conciliation Service
Administrative Officer
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Summary
Specialized Experience: Specialized experience is experience that has equipped the applicant with the particular competencies/qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Specialized experience equivalent to at least the GS-11 level includes: Analyzing problems, identifying significant factors, gathering pertinent data, and recognizing solutions; Preparing reports, plans, policies, and various correspondence; Formulating and evaluating long-term objectives and program goals; Interacting with a variety of groups and/or individuals and the ability to apply analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature; and Utilizing quantitative and qualitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs; Time in grade: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. This position requires submission of a 2-page resume and completion of a USA HIRE assessment. Candidates scoring above 90 on the USA HIRE assessment will be considered best qualified. Your resume will then be reviewed by an HR Specialist and a Subject Matter Expert to determine if you meet the specialized experience and qualification requirements as outlined in the announcement. If you are found minimally qualified, a rating panel will review your resume. Candidates may be contacted for an interview. Basis for Rating: The rating panel will evaluate applicants' resume, then place them into one of the following categories: Highly Qualified, Well Qualified and Qualified. Highly Qualified - Meets the minimum qualification requirements and has extensive skills and experience in most of the job related competencies above. Well Qualified - Meets the minimum qualification requirements and has a moderate amount of skills and experience in most of the job related competencies above. Qualified - Meets the minimum qualification requirements, but may have a limited amount of experience in several of the job related competencies. Your resume must have complete information. Please ensure your resume accurately reflects the duties and responsibilities under each position you have held with each employer. In describing your experience, please be clear and specific. It is your responsibility to make sure your resume states complete information for each job entry (beginning and ending dates of employment stated as MM/YYYY; and total hours worked per week). If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position. Part-time or unpaid experience: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment. Qualifications must be met by the Closing Date: You must meet all qualification and eligibility requirements by 11:59pm EDT on the closing date of this announcement. After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required. You will have 48 hours from the closing date of this announcement, 10/29/2026, to complete the assessment as this assessment is part of your application.
Major Duties
As an Administrative Officer, you will be responsible for the following duties: Actively participates in senior staff meetings in providing authoritative advice and counsel on a wide range of administrative and operational management support issues; and on the formulation and implementation of organization policies, programs, objectives, and plans. Advises on a broad range of policies, issues, regulations, problems, and management systems; formulates innovative approaches to resolve conflicting requirements and differing opinions among affected parties regarding the proposed action to be taken; identifies, quantifies, and evaluates the mutual effects and interrelationships between program goals and accomplishments, and available resources and policies; Provides consultation in planning and analyzing multi-year objectives that often conflict with long-range goals and objectives of higher level management. Identifies and analyzes changes and trends in funding for human resources and material needs, human resources availability, and other administrative support matters; and provides management officials with alternative approaches. Provides input and analysis for significant management decisions by relating varied program requirements to administrative management needs. Analyzes human resources targets, travel, materials and related requirements; and provides cost data and other information for use in major program planning and evaluation activities. Keeps abreast of agency and regional policies; briefs senior staff; and recommends methods for implementing and enforcing requirements. Develops internal administrative policies and procedures.
Required Documents
Required documents to be submitted online: Resume clearly stating your experience related to this position as described in the Duties and Qualifications sections--include specific dates (MM/DD/YY - MM/DD/YY) so we can determine that you have the required amount of experience (if applicable). Your experience description needs to be clear/specific (we may not make assumptions regarding your experience). Resume must not exceed 2 pages. If you do not submit a resume that is 2 pages or less, you will be ineligible for further consideration. Notification(s) of Personnel Action (SF-50) that includes Position Title, Grade or Level, and Duty Station. NOTE: Eligibility is based on your current position of record (if you are on a temporary promotion, the temporary promotion position is your position of record). Most recent completed annual performance appraisal dated within the last 18 months (if it is not dated within the last 18 months or you have not received a performance appraisal, you must upload a signed/dated explanation why). Your submitted performance appraisal must show the overall rating and manager/supervisor's signature that certifies the rating at the time it was given. If your performance appraisal was conducted virtually, a supervisory email certifying your end-of-year review/rating was completed and date it occurred is acceptable documentation in lieu of the supervisor's signature on the performance appraisal document; the overall rating must also be provided on either the email or performance appraisal document. Optional Documents: If you are eligible for veterans' preference in hiring, you are encouraged to include that information in your application along with supporting documentation, e.g., SF15, DD214, Certificate of Release or Discharge from Active Duty, or other supporting documentation. DISPLACED FEDERAL EMPLOYEES WHO ARE ICTAP/CTAP ELIGIBLE Agency notice Most recent performance appraisal Most current SF-50 noting position, grade level, tenure, and duty station For additional information regarding ICTAP/CTAP, Click Here. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualifications.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.