Air Force Global Strike Command
Club Operations Manager
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Summary
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/26/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Progressively responsible clerical, office or business work experience which demonstrates the ability to manage a business activity to include overseeing planning activities, managing a budget, the sale and inventory of equipment or supplies, and providing patron services. Must have experience in developing and working within budgetary guidelines. Must have work experience which demonstrates the ability to supervise and train subordinate staff. Must have the ability to communicate orally and in writing to internal and external customers as well as be able to brief senior leadership effectively and professionally. Experience in providing professional customer service experience. Employment is subject to satisfactory completion of a Tier 1 Background Check. Must be able to work on an uncommon tour of duty to include holidays, weekends and evenings. Must possess a valid state driver's license appropriate for the size and type of vehicle operated. Incumbent is required to drive a government motor vehicle in the performance of his/her duties. Must be able to provide a copy of his/her driving record. "This is a drug testing designated position. The incumbent is subject to random testing for drug use." You will be evaluated on the basis of your level of competency in the following areas:
Major Duties
Plans and administers daily operation of activity to include the Café. Conducts needs and interest assessments to aid in programming and activities. Assures patron satisfaction by resolving complaints and other customer problems. Devises, improvises and adapts entertainment activities for a wide range of participant interests and needs, meeting limits in funds, facilities, equipment and available staff. Represents and promotes activities, events and programs. Works with the Marketing Office to develop and implement marketing plan, to include programs and calendars. Works with the Event Coordinator to develop and implement base events, to include writing contracts and providing cost estimates. Prepares rolling four quarters budget and analyzes and interprets financial results with supporting data. Completes daily reports, cashier reports, financial reports, budget forecasts and daily profit and loss reports. Reviews/conducts inventory to ensure it is accurate and ensures internal control is maintained to preclude or minimize waste/abuse. Maintains property records, and controls security of property and supply items. Conducts surprise cash counts and maintains necessary suspense controls. Designated building custodian for assigned area. Ensures facility is free from safety, fire, or public health discrepancies and is maintained in a clean and safe manner. Assigns work to subordinates; plans and sets work schedules as well as provides guidance and direction. Provides feedback on employee performance and holds employees responsible for satisfactory completion of work assignments. Initiates personnel actions, interviews candidates and makes recommendations for selection, promotion, etc. Maintains time and attendance records and approves leave. Ensure staff is properly trained in duties conducting formal training and OJT as required. May perform duties associated with base community events such as Tops in Blue, Base Open House Private Organization Booth Coordinator, etc. Required to drive government vehicles (step van, sedan, or pickup truck) in the performance of duties relating to activity operations. Vehicle is driven between buildings to check on personnel, maintenance, supplies, vendors, transporting goods between activities, etc. May drive vehicles to downtown vendors as required. Performs other duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13093049
Required Documents
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: references Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License references Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 10/26/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status