Defense Commissary Agency
Commissary Management Specialist (Senior Reset Specialist)
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Summary
You must meet qualifications and requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you meet the qualifications (i.e., specialized experience and/or education requirements) for the grade level(s) for which you are applying. At the GS-12 and GS-13 grade levels, you can meet minimum qualifications only through having the required specialized experience. Specialized experience is demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management, and developments in commercial retail food store items, equipment, and practices. Examples of creditable qualifying specialized experience include: Managing a commissary store, supermarket, or similar type of commercial retail food store. Managing a department in a retail food store. Planning, standardizing, or controlling operations in an assigned group of retail food stores. Developing, interpreting, or applying policies, procedures, and operating standards for use in a retail food store. Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce supplies, as well as front-end operations. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Qualifications For GS-12: One year of specialized experience equivalent to at least the GS-11 grade level. For GS-13: One year of specialized experience equivalent to at least the GS-12 grade level. You must also meet time-in-grade and time after competitive appointment requirements by the announcement close date. Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-12: You must have 52 weeks of Federal service at or equivalent to GS-11. For GS-13: You must have 52 weeks of Federal service at or equivalent to GS-12. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligible candidates (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your possession of these competencies: Commissary Operations Communication Problem Solving Supervision and Leadership Overtime: Occasional Bargaining Unit Status: Not covered Fair Labor Standards Act (FLSA): Exempt Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the position you are offered is obligated. Those retired under CSRS or FERS considered: No. DoD criteria not met. Recruitment/Relocation Incentives Offered: None
Major Duties
GS-1144-12 Target 13 The incumbent carries out assignments pre-selected to serve as Commissary Management Specialist (Senior Reset Specialist) responsible for performing a wide range of coordination and supportive duties and responsibilities in carrying out the plans, mission, and vision of Directorate's reset programs for all DeCA commissaries. The incumbent works with a team of employees involved in planning, developing, organizing, administering, and coordinating a comprehensive reset program and store planograms. Work requires the incumbent to develop a comprehensive DeCA-wide reset program covering every aspect of commissary resale operation. Assignments require skill in analyzing and interpreting grocery industry policies, procedures, and techniques and are selected to broaden the incumbent's proficiency and provide constructive experience to progressively more complex assignments. Work assignments are designed to introduce the incumbent to a full range of duties in the target grade position. The duties of this position are enumerated at length in the full performance. Non-Competitive promotion to GS-13 grade level depends on the continued presence and assignment of appropriate higher-level duties and responsibilities. Meeting both the official qualification requirements and time in grade requirements of the target position. Performing satisfactorily in the developmental position. GS-1144-13 Serves as a Commissary Management Specialist (Senior Reset Specialist) responsible for performing a wide range of coordination and supportive duties and responsibilities in carrying out the plans, mission and vison of Directorate's Reset Programs for all areas of the commissaries. As a senior technical expert, incumbent is responsible for working with a team of employees involved in planning, developing, organizing, administering, and coordinating a comprehensive reset program and store planograms. Work requires the incumbent to possess an extensive knowledge of overall commissary operations in development of a comprehensive agency-wide reset program covering every aspect of commissary resale operations. Provides technical assistance to all levels of commissary personnel worldwide as applicable. Provides technical guidance and training to team and individuals and prepares progress reports and keeps supervisor informed of any difficulties encountered. Communicates strategies, goals, objectives, work plans, and desired work products to team members. Determines strategies to complete projects and considers team composition, employee workloads, equitability of opportunities, and employee competencies when distributing and balancing workloads and tasks. Oversight over all geographic areas in regard to all resets and planograms. Designs custom reports utilizing multiple data systems. Develop customized reports for store management that highlight item movement and identify potential areas of lost sales opportunities. Provides input to supervisor on team and individual accomplishments, completing quality control on lower-level work. Prepares high-impact briefings, presentations, and status updates on projects and staff actions and, after review and concurrence from supervisor, delivers to senior executives and external stakeholders. Technical expert on reset and planogram matters and all enterprise systems, programs, and team assignments; providing advice, guidance, and training to team members on all program elements, and assists team members in finding viable solutions to problems encountered. Provides input to merchandising concepts as they relate to space, operational, and policy issues. Coordinates equipment needs to ensure adequacy of display capability provided stores. Utilizes analytical processes to determine the proper category space allocation, category adjacencies, category assortments, impact analysis, and trains team personnel to ensure all staff align on SOPs. Analyzes engineering blueprints and other architectural material to determine if changes can be made to better utilize or to create more resale space. Conducts on-site evaluation of the store for store classification, reset preparation, and site surveys. Develops Agency-wide reset schedules for both category plans and general resets. Leads resets at store level to ensure conformance to planograms developed and to monitor basic space allocation throughout all commissary departments. Develops guidelines and operating procedures for commissaries and other agencies to use in the preparation of resets. Coordinates with equipment purchasing officers to ensure correct amount of shelving is ordered and delivered on time for the reset. Serves as the contract representative on site for the shelving contractor. Works closely with Category Management teams to ensure planograms are accurate and developed in a timely manner.
Required Documents
RESUME: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career. At a minimum, your resume MUST contain your name, contact information (preferred method of communication) and the following for each listed job experience: Job title, Employer's name and location; Employment beginning and ending dates (Month/Year); and a detailed Description of the Duties performed. If it is a federal civilian position, you must also include Job series (Occ. Code on SF50) and grade. Part-Time employment MUST include the number of hours worked for each job entry. Questionnaire. Preview at https://apply.usastaffing.gov/ViewQuestionnaire/13094305 . SF 50 Notification of Personnel Action. To obtain copies of your SF50s, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives. All DeCA employees, regardless of location or human resources provider, submit the following: A copy of your most recent SF50 showing your current position title, pay plan-series-grade, tenure and position occupied and When applying for a promotion (higher grade than you currently hold), you must also submit an SF50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF50s include Promotions, Within-grade Increases, and SF50s with an effective date more than one year old. You may need to submit more than one SF50 to show you meet this requirement. PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: https://www.dla.mil/Portals/104/Documents/Careers/downloads/DODCustomersRequiredSupportingDocumentation.pdf
How to Apply
You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time. To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Resumes exceeding two pages will be removed from consideration. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. Please review the General Application Information and Definitions at: https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d As required by 5 C.F.R. § 302.106., DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. § 1194).