Bureau of Prisons/Federal Prison System
Correctional Treatment Specialist (Case Manager)
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Summary
Basic Requirements: A. Degree: that included at least 24 semester hours of course work in the behavioral or social sciences. OR B. Combination of education and experience - that included at least 24 semester hours of course work in the behavioral or social sciences, and that provided applicants with knowledge of the behavioral or social sciences equivalent to a 4-year degree as shown in A above. Evaluation of Education - Courses, such as sociology, correctional administration, criminal justice, government/political science, psychology, social work, counseling, and other related social or behavioral science courses may be used to satisfy the 24-semester-hour requirement. Evaluation of Experience - Experience must have been gained in (1)casework in a correctional institution or in another criminal justice setting; (2) counseling in any setting, provided it required diagnostic or treatment planning skills to achieve specific social or occupational goals; or (3) work treating persons in need of social rehabilitation. Basic requirements qualify applicants for the GL-05 grade level. AND In addition to meeting the Basic Requirements, applicants must have the following: Education: GL-07: One year of graduate-level education or superior academic achievement. Graduate Education must have been in corrections or a related field, such as criminal justice, sociology, psychology, counseling, social work, or other course work related to the position. OR Experience: GL-07: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level. To be creditable, this experience must have equipped the applicant with the particular knowledge, skills, and abilities necessary to successfully perform the duties of the position, and must typically be in or related to the position to be filled. Some examples of this qualifying experience are: GL-07: Assist in case management services. Assist in the collection, verification, and analysis of information in the preparation of social histories reflecting the nature and extent of problematic behavior, current social problems and causative factors. Assist in writing correspondence and preparation of correspondence and responses to various sources, including Attorneys, Judges, Members of Congress, Parole Offices and others. Assist in determining inmate needs and program goals for individuals and monitoring the progress of the programs. OR Combination of Education and Experience: GL-07: Combination of successfully completed graduate level education and specialized experience. This experience must have equipped you with the particular knowledge, skills and abilities to perform the major duties of this position as described above. If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities. **Your eligibility for consideration will be based on your responses to the questions in the application.**
Major Duties
Independently conducts group guidance sessions of a varying nature. This counseling deals with institutional adjustment, U.S. Parole commission, release planning, and interpersonal communications, individual counseling sessions varying in methods and intensity relevant to the individual's problems. They may focus on helping the individual offender understand and live within the complex family circumstances and assist him in developing new adjustment techniques. The Case Manager helps the offender view problems objectively and to deal with them realistically. Routinely deals with community resources to secure information and develop release plans. Prepare special progress reports for such consideration as parole, transfer, restoration of forfeited good time, and makes appropriate recommendations. Corresponds with attorneys, judges, probation and parole officers and other professionals regarding the inmate's case. Prepares diagnostic studies, responsible for collecting, interpreting and evaluating factual information reflecting developmental and circumstantial factors for the assigned caseload of inmates. Acts in a liaison capacity with other units and institutional employees on matters concerning inmate behavior. Serves as the primary liaison with the U.S. Parole Commission in reporting the inmate's program progress, readiness or lack of readiness for release, and resources in the community relevant to the desirability of his release. Actively develops program planning by presenting cases to the Unit Team and coordinating case management services with other correctional disciplines. Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.
Requirements
Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: Meet CTAP or ICTAP eligibility criteria; Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and Submit the appropriate documentation to support your CTAP eligibility: A copy of the agency notice (i.e., separation notice or agency RIF letter), Most recent performance appraisal, and Most recent SF-50 showing current/former position, grade, promotion potential, and duty location. See USAJOBS' Career Transition Programs for more information. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: U.S Department of Justice - Equal Employment Opportunity Policy Key Requirements: U.S. Citizenship is Required. See Special Conditions of Employment Section. Selective Service Requirement
Required Documents
Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts. Veterans' Preference Documentation: Failure to submit all required documents at the time of application will result in the loss of claimed preference eligibility. DD-214: Veterans MUST provide a DD-214 demonstrating that they have been discharged or released from active duty under honorable conditions (i.e., the individual must have received either an honorable or general discharge). SF-15: If you are a disabled veteran, a Purple Heart recipient, widow/widower of a veteran, the spouse of a disabled veteran or the parent of a disabled or deceased veteran, you must submit: A completed Standard Form (SF) 15, "Application for 10-Point Veteran Preference" AND all required documentation identified on the SF-15. NOTE: A Department of Veterans Affairs letter must contain the Veteran's Name and Combined Service-Connected Evaluation. For a copy of the most current SF-15, Click Here. If you are on active duty and expect to be discharged or released from active duty service within 120 days, you may submit a Certificate of Release or Discharge from Active Duty from the appropriate Branch Personnel Office containing the following information: The military service dates including the expected discharge or release date; and The character of service (must be an honorable or general discharge); and Any qualifying service/campaign/expeditionary medals. Resume (limited to 2 pages) must include your name, contact information, and relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF- 52, MOU, etc.). If providing a memorandum, it must follow the format below AND clearly cite the duties performed. To receive credit for experience, your resume and/or any satisfactory evidence must include: Start date and end date in month/year format (MM/YYYY) AND Number of hours worked per week. College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable). NOTE: If you are selected, official transcript(s) will be required prior to your first day. SF-50: If you are a current/former federal government employee, you must provide an unredacted copy of your latest SF-50. Proof of ICTAP/CTAP eligibility, Click Here, if applicable. For more help, visit USAJOBS Help Center - How do I write a resume for a federal job? We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. USAJOBS Help Center - How to Add a Resume to Your Profile All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time on10/26/2026. If applicable see Notice for Preference Eligible Veterans Applicants