Immigration and Customs Enforcement
Deputy Chief, Health Operations Plans and Programs (O-6 Billet) Supervisory
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Summary
COMPETENCIES: Demonstrates senior-level leadership, sound operational judgment, and accountability in complex, high-pressure environments while managing competing priorities and ensuring timely execution under compressed timelines. Exercises independently and makes timely, risk-informed decisions that support healthcare continuity, mission readiness, and regulatory compliance. Communicates clearly and effectively with senior leaders, multidisciplinary teams, interagency stakeholders, contractors, and field personnel. Leads high-priority operational initiatives with national mission impact, balancing competing requirements and compressed timelines. Applies sound judgment to resource stewardship, including budget planning, resource allocation, procurement coordination, inventory oversight, and accountability. Identifies, evaluates, and mitigates operational, safety, compliance, logistics, staffing, and resource risks. Builds partnerships across organizational lines and achieves results through coordination, negotiation, and consensus-building. Responds effectively to changing policy, operational priorities, emergency requirements, and short-notice missions. Upholds DHS, ICE, ERO, IHSC, and U.S. Public Health Service standards of conduct, accountability, and public service. PHYSICAL DEMANDS: The position requires physical and operational readiness to support facility inspections, mission travel, logistics assessments, and special mission requirements, including: Climbs ladders and stairs during facility inspections or readiness assessments. Conducts facility walkthroughs, inspections, and readiness assessments. Carries up to 50 pounds of medical or operational equipment over 100 yards, when mission demands require. Sits and/or stands for prolonged periods of 8 hours or more. Performs repeated bending and reaching motions during facility reviews, inventory assessments, or logistics support activities. Uses phones, computers, and collaboration platforms for extended periods. Travels up to 40 percent, including short-notice travel, to support facility reviews, transition planning, emergency response, special missions, and other operational requirements. Supports operations outside normal duty hours during urgent facility transitions, emergency responses, special missions, or other time-sensitive requirements.
Major Duties
DUTIES AND RESPONSIBILITIES: Serve as principal deputy to the Chief, HOPPs, and as Acting Chief when needed, exercising delegated authority to direct operations, establish priorities, resolve issues, advise senior leaders, and ensure continuous mission execution. Leads lifecycle planning and coordination for IHSC-staffed detention healthcare facilities, including operational plans, readiness assessments, staffing support, logistics strategies, risk mitigation, and compliance with applicable DHS, ICE, ERO, IHSC, USPHS, and federal requirements. Supervises HOPPs program analyst and program managers by assigning work, setting priorities, reviewing deliverables, managing performance, identifying workforce gaps, supporting succession planning, and promoting an accountable, mission-focusedenvironment. Directs strategic improvements to HOPPs processes, SOPs, readiness models, communication pathways, project management practices, facility transition frameworks, special mission support, performance measures, after-action reviews, and corrective actions. Develops repeatable frameworks for facility transitions and special missions, and oversee high-priority projects, performance measures, after-action reviews, and corrective actions. Represents HOPPs in coordination with IHSC, ICE, ERO, DHS, USPHS, facility leaders, contractors, vendors, and other mission partners. Supervises planning and coordination for medical equipment, supplies, furnishings, resources, and support services. Ensures HOPPs operations comply with applicable requirements while directing risk mitigation, corrective actions, readiness reviews, and process improvements. Maintains readiness for emergency operations, surge missions, public health response, protective equipment planning, medical response initiatives, short-notice deployments, special missions, continuity planning, and emerging IHSC requirements. Oversees preparation of operational reports, executive summaries, decision papers, briefings, trackers, facility updates, transition plans, and after-action products to support situational awareness, senior leadership briefings, and accurate documentation of risks, decisions, and outcomes. Other Duties as Assigned: Performs other senior-level duties delegated by the Chief, HOPPs; Deputy Assistant Director for Health Systems Support; or other IHSC senior leadership consistent with the scope, responsibility, and authority of the position. SUPERVISORY AND DECISION-MAKING AUTHORITY The Deputy Chief directly supervises assigned HOPPs program analyst and program managers and may oversee personnel detailed or assigned to support facility transitions, special missions, readiness assessments, logistics operations, or emergency response activities. The Deputy Chief exercises delegated authority to guide daily operations, align resources, resolve operational barriers, and ensure timely mission execution. Responsibilities include: Assigns and redirects work based on mission priorities, operational requirements, staff capabilities, and urgent needs. Establishes performance expectations, reviews work products, ensures accountability for deadlines and deliverables and supports compliance with applicable requirements. Provides coaching, mentorship, professional development, and workforce development support. Conducts or contributes to performance evaluations and identifies training needs. Supports workforce planning, staffing recommendations, succession planning, and continuity of operations. Prioritizes HOPPs workload during competing demands and coordinates resources to meet time-sensitive operational requirements. Recommends or approves operational courses of action within delegated authority. Provides authoritative HOPPs input on facility transition readiness, logistics requirements, risk mitigation, and operational planning. Coordinates with senior stakeholders to resolve operational barriers and elevate issues requiring senior leadership decisions. Acts on behalf of the Chief during absences or when delegated by the Chief.
Required Documents
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes: U. S. Public Health Service Officers Cover Letter/Letter of Interest. Degrees. (Place under "Diploma/GED") Professional license. (If applicable) Additional professional certificates. (If applicable) Three professional references. (i.e., name, title and contact information) Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV") You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience. *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal") A copy of your current Service Remaining Requirements Agreement. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
How to Apply
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below. The complete initial Application must be submitted by 11:59 PM (EST) on 10/26/2026. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.