Immigration and Customs Enforcement
Deputy Chief, IHSC Special Operations Unit (O-6 Billet) Supervisory
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Summary
COMPETENCIES: Demonstrates strong interpersonal skills. Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Demonstrates strong critical thinking and problem solving, judgement and independent problem-solving skills. Demonstrates strong organizational and time management skills. Demonstrate strong diplomatics skills in adversity. Makes rapid decisions, based upon limited clinical information, frequently under time constraints and with sensitivity to cultural and international relations. Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. Strong emotional intelligence. Leadership, strong reading comprehension, and active listening skills, and makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. Behave in an honest, fair, and ethical manner. Shows consistency in words and actions. Exhibits high standards of ethics. Integrity/Honesty/Cultural Competency. Writes in a clear, concise, organized, and convincing manner for the intended audience. Knowledge of teaching, training, research, making presentations, lecturing, testing, and other instructional methods. Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals. Ability to interface with DHS components, within other uniformed services components, federal law enforcement agencies and NGOs. PHYSICAL DEMANDS: This is a hazardous duty position requiring extended flying time, extended sea operations, and frequent foreign country travel. Required to perform CPR or emergency care standing and kneeling positions at times in confined spaces. Must have the ability to assist sick, injured, or other during ingress and egress (e.g., may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than oneself). Must be able to lift, carry or push 50 lbs. of medical equipment 100 yds. without assistance. Must be able to see, hear, and smell with aids if necessary. Must be able to don full face mask, breathing apparatus or emergency fire escape mask or hood without difficulty for prolong periods. Must easily alternate between kneeling, standing and walking in the confined space of small aircraft. Phone and computer use for extended periods of time. Sitting and/or standing for extended periods of time (8 Hours or more). Must be able to perform the duties in a stressful and often austere environment with inclement weather and challenging sea states and altitudes without physical limitations. Agency may require incumbent to work extended hours and remain at sea, confined cabin space, or aircraft during inclement weather and ground delays. Must be able to physically able to climb ladders and stairs without impediment. Must be able to tolerate sudden changes in environment, temperature, seasons, altitudes, geographies and weather. Must be able to pass the FAA Class III Flight Physical for Altitude Physiology Chamber orientation. The officer will be required to have basic swimming skills to allow for safe swimming at least one pool length and remain head out of water (Tread Water) for at least 5 minutes for mandatory aircrew safety training events. Maintains CPR/ACLS certification.
Major Duties
DUTIES AND RESPONSIBILITIES: Supports ISOU Unit Chief by providing guidance and oversight to IHSC Special Operations' three sections (Operations Section, Operational Support Section, and Training Section) and within the mission, vision, and goals of the organization. Provides guidance to professional and technical staff in areas of program planning, development, and evaluation. The incumbent will develop and execute a plan and program for evaluating the quality of care provided by contract flight nurses. This will include overseeing the development and implementation of the Patient Safety and Quality Improvement Program and reporting findings, metrics, and statistics concurrently to the ISOU UC and DAD HSS. Maintain deployable status 24/7 in support of the different IHSC Special Operations missions to include: Air, Land, and Sea Operations. Providing mentorship and career development strategies. Remain flexible and able to adapt to sudden changes in schedules and work requirements-This means cancellation of leave if it interferes with unanticipated missions. Must be able to travel up to 50% of the time needed. In conjunction with Unit Chief, compiles monthly reports and submits to IHSC HQ. Participate in IHSC supervisory, programmatic meetings. First-line supervisor and yearly performance evaluator for ISOU flight nurses and other assigned staff. Serves as a team member for analysis of established protocol practices, identifies areas of improvement and collaboratively drafts comprehensive recommendations for improved efficiency of essential mission components. Serves as an expert in program development and expansion. Prepare and deliver presentations to professional, academic and special interest groups with expert knowledge, serve as an authority on national and international health care trends and a variety of health care service delivery issues. Analyzes health care trends of related special population groups and assists in developing and implementing policies and guidelines to improve health services of such groups. Evaluates program goals and objectives, priorities, and activities in terms of current operating experience, program progress, and changing health needs and demands. In this regard, the incumbent develops and monitors an implementation plan in support of overall program goals. Represents the ERO/IHSC Special Operations to other Federal and non-Federal agencies, grantees, and advocacy organizations, to ensure a coordinated effort in improving health care to the nation's special populations. Works with representatives of State and local health agencies, as well as professional and community-based organizations when indicated to succeed in a common designated operation. Serve as a major focal point for the exchange of information. Mastery of managerial and administrative practices including interpersonal and communication skills needed to interact with multiple federal agencies, military, state and local governments. The incumbent will complete and comply with all mandatory training to competently support austere operations, and other training as assigned. In addition to managerial and supervisory roles, incumbent will maintain all necessary requirements for the position, of ISOU flight registered nurse or flight advanced practice provider. Conducts risk assessments to minimize adverse management or operational impacts. Establishes, enforces, and oversees comprehensive policies, investigative procedures, and corrective actions to detect, prevent, and address misconduct, ensuring accountability, ethical conduct, and compliance across the healthcare system.
Required Documents
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes: U. S. Public Health Service Officers Cover Letter/Letter of Interest. Degrees. (Place under "Diploma/GED") Professional license. (If applicable) Additional professional certificates. (If applicable) Three professional references. (i.e., name, title and contact information) Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV") You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience. A copy of your Certificate of Investigation (located in your eOPF). *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal") For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
How to Apply
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below. The complete initial Application must be submitted by 11:59 PM (EST) on 11/12/2026. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.