U.S. Agency for Global Media
Digital Operations Director
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Summary
Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the GS- 14 or comparable pay band in the Federal service or equivalent experience in the private sector. Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position and includes all of the following: Leading and managing the activities of professional journalistic and/or broadcasting staff digital content production, distribution, and performance across websites, mobile applications, social media, streaming, and emerging platforms; Leading or managing the implementation of artificial intelligence, automation, analytics, or other emerging technologies to enhance newsroom operations; Developing and executing strategies to expand audience reach, increase engagement, and improve digital performance among domestic or international audiences.
Major Duties
As a Digital Operations Director, you will be responsible for duties to include, but are not limited to: Oversee strategy and distribution models across global endpoints, including streaming platforms, web networks, smart TV applications, mobile feeds, and podcast networks. Drive sustained expansion of global audience growth, engagement, reach, and follower acquisition across social media and digital platforms within an international news environment. Establish responsible, ethical, and innovative AI practices for digital journalism, encompassing experimentation, quality control, metadata protocols, and the integration of emerging AI tools into newsroom content production. Perform the full range of supervisory duties: plan, schedule, and assign work; conduct annual performance appraisals on staff, identify training needs and opportunities for staff, carry out EEO policies and program activities.
Required Documents
The following documents are required by 11:59 p.m. Eastern Time (ET) on the closing date for your application package to be complete. Encrypted or ineligible documents may result in loss of consideration. Resume (2 page only): Include contact information, education, and detailed work experience (including work schedules, employment dates, and position titles). Veteran Preference: If you are a veteran with preference eligibility, you must submit the member 4 copy of your DD-214 or other proof of eligibility stating character of service. If you are claiming 10-point veterans' preference, you must also submit a VA letter and an Application of 10-Point Veterans' Preference (SF-15). Applicants seeking widow or other special veterans' preference must submit a SF-15 form and all documents indicated for their specific form of preference. If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received. ICTAP: If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for selection priority. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 80 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
How to Apply
You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you cannot complete the Application Package online, please contact the Human Resource Specialist listed in this vacancy announcement. To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents and any appropriate Accepted Documents. To begin, click Apply in the announcement; then, choose to create a new USAJOBS account or Sign-in into your existing account. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before submitting it. Your uploaded documents may take several hours to clear the virus scan process. Click the following link to pre-view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/13085535. After completing the questionnaire and uploading appropriate documents, click the Submit Application to submit your application package. It is applicant's responsibility to verify that information entered in the profile is accurate and all required documents are uploaded and submitted before 11:59 PM (ET) on 10/23/2026 of the announcement to receive consideration. Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload the documentation to the system by the closing date of this announcement. To verify your application is complete, log into your USAJOBS account. The page will display the positions for which you've applied as well as the status of each application. To return to an incomplete application, log into your USAJOBS account and click on the plus sign (+) next to the job title to expand information about the job. Next click on Update Application to complete the application process. Note: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement, including the Required Documents, Other Information, and How to Apply sections of the announcement. Application packages will NOT be accepted via mail or e-mail. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement. This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact [email protected] or 202-920-2400 to request this.