U.S. Marine Corps
EDUCATION TECHNICIAN, NF-03/RFT, CAMP HANSEN
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Summary
BASIC REQUIREMENTS: Three years of practical experience that demonstrates the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above in understanding basic education principles and processes. Relevant education may be used as a substitute for experience. Must be willing to travel to other MCCS Education Centers on Okinawa when necessary. QUALIFICATION REQUIREMENTS: Knowledge of Voluntary Off-Duty Education, military structure, procedures and terminology preferred. Effective communication skills are required, as well as a demonstrated ability to meet and interact effectively with all military grades and people from diverse backgrounds and a variety of educational goals. Knowledge of office administration management and understanding of tuition assistance and other financial aid available for military personnel and family members. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Major Duties
NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: EDUCATION TECHNICIAN FLSA STATUS: Non-exempt JOB SERIES: 1702 PAY LEVEL: NF-03 SUMMARY OF DUTIES: The Education Technician is located in the MCCS Personal and Professional Readiness Branch, Voluntary Education Program. The incumbent provides front line information and support to Service Members, spouses, dependents, DoD civilians, and other authorized patrons on Marine Corps Voluntary Education (VolEd) Programs, triages patrons at initial contact, provides guidance within scope, schedules education counseling as needed, and conducts warm referrals to colleagues, on site college representatives, or other Marine & Family Program departments when appropriate. Ensures equitable, professional service and clear communication in every interaction. May be assigned to other MCCS Education Centers on Okinawa, as mission requirements dictate. Serves as the designee to review and authorize Tuition Assistance (TA) applications and ensures compliance with applicable Marine Corps Orders, policies, and funding rules. Maintains TA records in the Navy College Management Information System (NCMIS), coordinates with Marine Command Approvers, colleges and universities, NCMIS accounting technicians, and the chain of command to resolve complex TA issues, and documents actions and outcomes to ensure accountability. Delivers the USMC Tuition Assistance Brief and may conduct other informational briefings and presentations as assigned. May participate in unit and community outreach events as assigned, providing program information and materials. Serves as Facility Manager for the assigned Education Center, fulfilling duties as PMO Emergency Contact, Safety Representative, Key Control Custodian, Fire Warden, and Property Control lead. Oversees classroom reservations and scheduling, coordinates space access and setup, maintains safety readiness, tracks supply inventory, and submits purchase requests as needed to support uninterrupted operations. Compiles and submits weekly and monthly reports in accordance with established guidelines and timelines. Maintains accurate administrative files that reflect program activities and outcomes, ensuring data integrity, audit readiness, and reliable information for leadership decision making. Supports development of informational materials and outreach, including flyers, bulletin boards, and event handouts, and may maintain and update the Voluntary Education SharePoint page, website, and social media pages as directed. May oversee the MCCS Education email account and other shared mailboxes, ensuring timely, accurate responses and consistent messaging. May serve as an alternate Test Examiner and assist the Test Control Officer with administration of Military Classification and civilian certification testing. Ensures test security and compliance with Marine Corps and DoD directives and provider protocols and prepares schedules and reports in coordination with HQMC and local commands. May serve as a NAFPC cardholder for the Voluntary Education Program. Procures education materials and supplies through the government NAF Purchase Card (NAFPC) and the Electronic Purchase Request (ePR) system in accordance with applicable policies and documentation requirements. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Participates in mass casualty/crises action support drills, real-world emergency family assistance response exercises, and serves as a MCCS MCBB Emergency Family Assistance Center operations team member. Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required.
Requirements
EVALUATIONS:
Required Documents
Varies - Review "OTHER INFORMATION"
How to Apply
All applications must be submitted online via the MCCS Careers website. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status. Please Note: Due to character limitations in USAJOBS, the full Position Description may not display. Please refer to MCCS Careers for the complete Major Duties and additional details. Social Security Card is required to be presented during the application process. THIS POSITION IS FOR APPLICANTS CURRENTLY RESIDING IN OKINAWA OR ARRIVING ON OFFICIAL GOVERNMENT ORDERS TO OKINAWA. MILITARY SPOUSE PREFERENCE (MSP) - IAW DoDI 1400.25, Volume 315. Applies to positions in grades NF-3 and below, and equivalent Craft & Trades and Child and Youth positions. May be exercised once per permanent relocation (PCS), when appointed to a regular full or part time position. Per DoDI 1400.25, volume 315, Enclosure 3, para 2.h.1, MSP eligibility terminates upon acceptance or refusal of an offer of a continuing position (part-time or full-time) in the federal service for which the spouse has registered for employment, whether or not preference was applied. Applicants hired into flexible positions (0-40 hours per week) or regular position with a time-limited appointment will not lose their spouse preference eligibility until movement or hired into a regular full or part time position. The time period for MSP eligibility begins when new PCS orders are issued to the new duty station, if accompanied, or at any time thereafter during the tour. All military and DoD civilian spouses are required to provide a copy of their sponsor¿s orders during the application process.