Office of the Secretary
IT Specialist
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Summary
Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Occupational-Series Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government. Experience includes paid and unpaid work, including volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify at the GS-12 level: BASIC REQUIREMENT: All applicants must have IT-related experience demonstrating each of the four competencies listed below. Attention to detail: Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND This position requires one year of specialized experience at the next lower (GS-11 or equivalent pay band) level. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to perform the duties of the position and is typically in or related to the work of the position to be filled. Experience must be Information Technology (IT) related. SPECIALIZED EXPERIENCE: You must possess one full year (52 weeks) of specialized experience equivalent to the GS-11 (or equivalent pay band) level in the Federal service. Specialized experience is defined as: Developing and administering Configuration Management Plans (CMPs) and automated tools across enterprise-level IT environments. Managing and controlling hardware and software configuration items (CIs) and establishing and maintaining configuration baselines. Planning and executing configuration audits (Physical and Functional) to verify system integrity and reconcile discrepancies between live environments and CM databases. Coordinating cross-functional stakeholders to streamline IT changes and facilitating Change Advisory Boards (CABs).
Major Duties
As an IT Specialist, you will perform the following duties: Design and maintain the Configuration Management (CM) plan, configuration item hierarchy, identification practices, baselines, and status accounting. Lead the Change Advisory Boards (CABs); assess change requests for feasibility, impact, risk, priority, and implementation progress. Administer CM tools, verify actual configurations against baselines, correct discrepancies, and use metrics to improve processes. Coordinate stakeholders, guide contractors, support, and communicate changes, procedures, and training to CAB participants. This position is also advertised under OS-OCIO-ST-27-13088482, which is open to Merit Promotion eligible applicants. If you want to be considered for both, you must apply to both announcements. This Job Opportunity Announcement may be used to fill other IT Specialist GS-2210-12, FPL GS-12 positions within the Department of Commerce in the same geographical location or local commuting area with the same qualifications and specialized experience.
Requirements
You must be a U.S. citizen to apply for this position. This position requires a SECRET CLEARANCE: Any required investigations and clearances must be completed before the selectee can be placed in the position. You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. A probationary period may be required. Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see https://www.sss.gov/). If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. Bargaining Unit Position: No Confidential Financial Disclosure Report (OGE form 450): No Permanent Change of Duty Station (PCS) Expense: Will not be paid License required: No Drug Test Required: Yes - This position is subject to pre-employment drug testing and random drug testing thereafter.
Required Documents
A complete application consists of the following: Resume. Your resume should list your educational and work experience, including the dates (mm/dd/yy) of each employment along with the number of hours worked per week, if less than 40. Your resume may be used to validate your responses to the qualifications/assessments. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59. Refer to the "How you will be Evaluated' section for types of information not to include in your resume/application. Veterans' Preference documentation. Please indicate on your resume the type of veterans' preference you are claiming and provide the appropriate supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.) to validate your claim. For more information regarding eligibility requirements, please go to: https://www.opm.gov/fedshirevets/veteran-job-seekers/vets/ Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable. CTAP or ICTAP applicant(s), MUST submit the following documents: A copy of your specific RIF notice; notice of proposed removal for failure to relocate; or a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice eligibility for discontinued service retirement, or similar notice); or notice of disability annuity termination; or certification from your former agency that it cannot place you after your recovery from a compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; or a copy of your SF-50 "Notification of Personnel Action" documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.; Any documentation from your agency that shows your latest performance appraisal rating; AND Any documentation from your agency that shows your current promotion potential. Certain Military Spouses: Spouse of a member of the armed forces serving on active duty: A copy of the service member's active duty orders specifying they are currently on active duty, AND documentation verifying marriage to the member of the armed forces. Spouse of service member who incurred a 100% disability: A copy of the service member's DD-214 showing the service member retired or was released or discharged from active duty, a copy of a VA letter indicating the service member has a disability rating of 100 percent or more due to a service-connected disability, AND documentation verifying marriage to the member of the armed forces. Un-remarried widow or widower of a service member killed while performing active duty: A copy of the service member's DD-214 showing the service member was released or discharged from active duty due to their death while on active duty; documentation verifying the service member was killed performing active duty (DD 1300); documentation verifying marriage to the service member at the time the service member is killed while on active duty; AND a statement certifying you are the un-married widow or widower of the service member. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title; Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); Agency; and Beginning and ending dates of appointment. You are not required to submit official documents at this time; copies are sufficient. Failure to provide such documents when requested may result in lost consideration.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: To begin the application process, click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. Note: To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.