Air National Guard Units
IT SPECIALIST (CUSTSPT)
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Summary
Military Grades: E-3 through E-5 Compatible Military Assignments: 1D7XX1 GENERAL EXPERIENCE: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE: Must have 1-year specialized experience equivalent to at least the next lower grade. Experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement. Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate SEC + IA certification upon date of hire. A waiver of this six month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive the proper IA certification may result in removal from this position
Major Duties
As an IT SPECIALIST (CUSTSPT), GS-2210-11, you will responsible for providing voice, data, wireless, Communications Focal Point (CFP) and information security services provided to the Wing, supported Geographically Separated Units, and Tenants. The incumbent specializes in one or more of the major information technology (IT) and/or communications systems/functions managed and maintained by the Unit - network infrastructure, wireless systems, voice systems, and CFP operations. The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluative duties related to classified and unclassified information technology networks and/or cyber system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, IT trouble ticket management, and data communications. Perform other duties assigned.
Required Documents
If you fail to properly upload ANY required document, your application will not be considered. Please carefully review which documents are required. Preview all uploaded documents to ensure you uploaded the CORRECT document. To apply for this position, you must submit a complete Application Package which includes: 1. Resume: Resumes must be no longer than two-pages in length. The resume must address minimum qualifications and other requirements listed in the job announcement. Your resume must show relevant work experience descriptions that demonstrate your ability to perform the tasks at the required level as stated in the job announcement. Resume must include job title and employer, detailed duties and accomplishments written in your own words (do not plagiarize), employer's name and address, supervisor's name and phone number, starting and ending dates with month/year, hours per week and salary. For current Federal employees or previous Federal employees, provide your position title, pay plan, series and grade. Resume must show applicants name and contact information. 2. For current Federal employees: Latest SF50, Personnel Action 3. College transcripts or Certifications (if applicable) YOU ARE REQUIRED TO DOCUMENT, IN YOUR APPLICATION PACKAGE, EVIDENCE THAT SUPPORTS YOUR ELIGIBILITY AND QUALIFICATION CLAIMS. You must upload the applicable documents with your application package. These documents will assist the staffing specialist in determining your eligibility and competency qualifications.
How to Apply
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13090085 A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.