Army National Guard Units
IT SPECIALIST (NETWORK/SYSADMIN) (TITLE 32)
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Summary
*Your resume must reflect in detail how the duties and responsibilities under each position you have held with each employer meets the below listed general and specialized experience required for the position. **Must include beginning and ending dates of employment stated as MM/YYYY; and total hours worked per week in order to determine part time vs. full time credit. Minimum Requirements: Have experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. Specialized Experience GS-11: 1-year specialized experience equivalent to at least the GS-2210-9 level? (SF 50 showing experience in occupational series 2210 required to validate response) OR Incumbent must have: Ability to establish Logistics Information Systems on land or satellite-based networks and operate systems in order to verify connectivity and system functionality for computers, network equipment and associated peripheral devices. Ability to trouble shoot and provide staff advisory/user assistance, training, evaluative services and functions to enhance computer system operability/interoperability. Knowledge of DOD, DA, and NGB IT regulations, policy, and guidance. Knowledge of data processing rules, operating procedures, terminology, codes, processing methods, network integration, and current operating system hardware and software characteristics, capabilities, and limitations combined with a knowledge of State/Territory technical and administrative requirements and procedures sufficient to research and evaluate feasibility of proposed automation applications, develop programs and make recommendations on new and upgraded hardware and software. Knowledge of Army National Guard (ARNG) CSS related missions, objectives, terminology, and management practices sufficient to recognize probable areas of interaction and overlap between proposed applications and existing systems. Knowledge of standard computer systems sufficient to troubleshoot hardware and software problems and skill to isolate causes. Knowledge of capabilities and limitations of a variety of hardware and operating systems; technical characteristics of computer equipment systems and software; and established equipment testing methods and terminology. Knowledge of instructional and communication techniques sufficient to conduct required training, provide customer/user assistance while improving their self-sufficiency and productivity with the equipment and software. Or Education (see below)
Major Duties
MAJOR DUTIES: This is NOT an all-inclusive list. Serves as an advisor to the Supervisory Logistics Information Technology (LIT) Specialist(SASMO) and Systems Administrator on all Combat Service Support (CSS) Automated Logistics Systems and Programs. Exercises knowledge and oversight for all matters pertaining to the fielding and operation of Automated Logistics System and Programs. Utilizes an extensive knowledge of logistics programs/operations and a clear understanding of automated systems to manage projects and programs for systems integration of CSS automation. Identifies funding requirements to support SASMO operations, justifies and submits budget requirements for State operating budget, and executes funds received. Serves as project leader/supervisor responsible for developing, assigning, and coordinating duties and projects for LIT systems administrators. Reviews SASMO Standard Operating Procedures (SOPs) to ensure they are current (i.e., helpdesk, repair operations, etc.). Operates as the Quality Control Specialist for the Quality Control Program and Quality Control Plan. Conducts quality inspections, customer feedback, and continuous improvement initiatives associated with the Quality Control Plan. Perform Software conversion, hardware fielding and continuous support. Researches and resolve hardware, software, and applications program problems by troubleshooting and working with user, NGB support agencies, and/or manufacturer/vendors/representatives as required. Coordinates and communicates with Department of the Army (DA), National Guard Bureau(NGB), and Program Executive Office/Program Manager, regarding CSS operations and automated systems support, problem resolution, software upgrades and change packages. Provides assistance to functional users in the identification of computer problems, troubleshooting diagnostics and resolution of technical problems identified in trouble tickets and initial setup of serviced automated logistics information system computers to include loading software, configuring modem and network card(s), assigning Internet Protocol (IP) addresses with correct subnet, connectivity to the network as required, coordinating with other support personnel and completing technical inspections. Analyzes requirements, manages, and coordinates automated logistics information system hardware and peripherals pertaining to the receipt, distribution, installation, and life cycle management of devices that are directed to be managed at unit/state level. Installs, tests, and evaluates automated logistics information system hardware. Manages the State/Territory CSS automation hardware tactical computer exchange (TCX) (aka equipment float) program and ensures accountability of exchanges. Serves as the point of contact for the Sustainment Automation Support Management Office(SASMO) Work Order Desk. Provides telephone coverage for users requesting assistance with hardware/software via a help desk, resolve problems, escalates complex issues to enterprise systems or to a technical specialist/contractor supplied support services; as well as prepares and accomplishes all work order work order routing. Administers and coordinates warranty contracts related to system support. Provides timely, courteous, and professional service when conversing and interacting with users both telephonically and face-to-face. Performs other duties as assigned.
Requirements
Compatible military grade and assignment required prior to the effective date of placement. This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard. Applicants who are not currently a member of the National Guard must be eligible for immediate membership. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position. Military Rank: Enlisted This is an Army National Guard dual status technician position which requires military membership. Males born after 31 December 1959 must be registered for Selective Service. Pending analysis, you may be required to complete a new 1-year probationary period when moved to this position IAW CNGBI 1400.25. Participation in direct deposit is mandatory. Soldiers who accept a technician position may be terminated from the Bonus and Student Loan Repayment Program (SLRP). The incumbent of this position description must have at a minimum, a completed National Agency Check (NAC) prior to position assignment. Must maintain the appropriate security clearance of the position. This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission. Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement. Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. A waiver of this six-month requirement may be granted per DoD8570.01-M, Failure to receive the proper IA certification may result in removal from this position. This is a Testing Designated Position (TDP). The employee is subject to random drug testing. Pre-employment drug testing and participation in random drug testing is a condition of employment.
Required Documents
To apply for this position, you must submit a complete Application Package which includes: 1. Resume: Resumes are limited to two-pages, information. Applicants submitting a resume that exceeds the two-page limit will not be eligible for consideration. For each relevant work experience, make sure you include: Job Title and Employer (including series and grade for any Federal positions) Start and end dates with month/year (e.g., 05/2019 - 08/2022) The number of hours you worked per week Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement. When relevant or required for the position, include your possession of education/ certification/license and provide any required documentation such as transcripts, and/or details (type and date) of certifications and/or licenses. Education information should include: Name of school/institution Completion date Degree type Cumulative Grade point average (GPA) When relevant, include: Current Security Clearance Job-related training Language skills Organizations and affiliations Professional publications Eligibility for special programs (e.g., military spouses, individuals with disabilities, etc.) Helpful Hints for Creating a Two-Page Resume Prioritize most relevant and recent experience. Use concise, results focused language. Align language from the job announcement. Focus on demonstrating skills and competencies. Remove outdated or unrelated experience 2. Other supporting documents: Applicable documents required for qualification, education, or certification as stated above. Must provide transcripts for education requirements if applicable. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13090885 A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in the JOA. Applicants submitting a resume that exceeds the two-page limit will not be eligible for consideration. Resumes must include Relevant Work Experience (Job Title, Employer, Start & End Dates, Number of hours worked per week). After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.