Immigration and Customs Enforcement
Personnel Management Officer (O-5 Billet) Non-Supervisory
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Summary
COMPETENCIES: Strong oral, written, and interpersonal communication skills. Ability to work effectively in a team environment and build relationships with diverse stakeholders. Active listening, sound judgment, integrity, and professionalism. Strong organizational, multitasking, and time-management skills. Cultural awareness and customer-service skills. Flexibility to adapt to changing priorities and work requirement PHYSICAL DEMANDS: Work is primarily sedentary and includes extended computer and telephone use. Some walking, standing, bending, and handling of routine office materials may be required. Travel may be required for recruitment events, conferences, workshops, meetings, or temporary duty assignments.
Major Duties
DUTIES AND RESPONSIBILITIES: Provide personnel and human resources support for assigned IHSC programs, regions, and employees. Advise managers, staff, applicants, and USPHS officers on personnel policies, procedures, and requirements. Coordinate personnel actions for USPHS officers, including hiring, assignments, transfers, retirements, separations, and out-processing. Support civil service recruitment, staffing, classification, performance management, awards, special pay, timekeeping, training, and related activities. Assist with workforce planning, recruitment plans, position descriptions, retention, and onboarding activities. Coordinate security suitability requirements and other onboarding needs. Develop and update personnel policies, guidance, standard operating procedures, and workforce-management materials. Serve as a liaison with ICE Human Resources, DHS Human Resources, USPHS Commissioned Corps Headquarters, ICE Ethics, and other internal and external stakeholders. Coordinate onboarding for staff within assigned personnel regions. Provide guidance to supervisors and staff on employee-recognition programs and USPHS awards. Coordinate retirement awards, certificates, and related recognition activities. Manage or support national personnel programs, including employee awards, new-hire orientation, personnel databases, loan repayment programs, and other workforce initiatives. Coordinate the National Health Service Corps loan repayment application process, as assigned. Support USPHS officer assignment-pay activities. Coordinate relocation-related support, including household-goods storage requests when applicable. Provide guidance on travel-system access, government travel cards, and travel authorizations, as assigned. Ensure appropriate handling and destruction of government identification cards during employee separation or transfer. Perform other duties as assigned.
Required Documents
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes: U. S. Public Health Service Officers Cover Letter/Letter of Interest. Degrees. (Place under "Diploma/GED") Professional license. (If applicable) Additional professional certificates. (If applicable) Three professional references. (i.e., name, title and contact information) Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV") You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience. A copy of your Certificate of Investigation (located in your eOPF). *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal") For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
How to Apply
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below. The complete initial Application must be submitted by 11:59 PM (EST) on 11/02/2026. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.