Veterans Health Administration
Pharmacist (Facility Program Manager)
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Summary
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education (1) Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) (2) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet- Based Test (TOEFL iBT). Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16. English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). Grade Determinations: GS-13 Facility Program Manager Experience. In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level. Pharmacists assigned to this position must demonstrate the following KSAs: Ability to communicate orally and in writing to persuade and influence clinical and management decisions. Expert understanding of regulatory and quality standards for their program area. Ability to solve problems, coordinate and organize responsibilities to maximize outcomes in their program area or area of clinical expertise. Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy. Advanced skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters. Facility Program Manager. Manages all aspects of a distinct program to include policy development, quality resources and specialty functions unique to the program to optimize cost effectiveness (budget) and patient outcomes. Coordinates a single program area of a complex pharmacy operation, or multiple program areas within a facility to develop, organize, manage, and control complex pharmacy programs. Develops, organizes, coordinates and manages single or multiple program areas within the medical facility; this may include a single program area at multiple facilities. The Program Manager title is reserved for those individuals who have one or more of the following: supervisory responsibilities for various sections within Pharmacy Service; a complex program requiring coordination of multiple locations such as medical center care facilities, Community Based Outpatient Clinics (CBOCs), rural health, telemedicine, etc.; specialized areas of a complex nature such as nuclear pharmacy, quality assurance, pharmacy informatics, clinical applications coordinator, Home Based Primary Care, pharmacoeconomist or liaison pharmacist duties requiring the coordination of processes with other medical facilities or VISNs. Pharmacists assigned to this position must demonstrate the KSAs identified in subparagraph 3b(3)(b)1 above. Preferred Experience: Experience leading change management efforts for large-scale organizational EHR change or new EHR deployment, including implementation, upgrades, or system transitions. Experience supervising or managing pharmacy or informatics staff. Experience engaging with executive and senior facility or VISN leadership, including briefing leadership on program initiatives, risks, or status. Experience communicating change and educating end users across a facility, including developing training materials and leading training or communication efforts spanning multiple departments or service lines. Experience escalating issues and working with national or VISN-level program offices (e.g., EHRM Program Office) to implement federal EHR changes. Experience leveraging data and analytics to identify trends, measure outcomes, and drive informatics-related change. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. Physical Requirements: Work is primarily sedentary but also involves standing, walking, bending, and twisting, and may require carrying light items, consistent with the physical demands typically associated with this assignment under the GS-0660 standard. Direct patient care duties are performed in patient care areas consistent with the incumbent's scope of practice. The office/clinical informatics environment is adequately lighted, heated, and ventilated, with regular use of computer systems, EHR platforms, and virtual meeting technology. Some travel between facility sites or to VISN/national meetings may be required.
Major Duties
VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws The incumbent has oversight of the assigned pharmacy informatics program and supervision of assigned Pharmacy Informaticist staff within Health Informatics Service. The incumbent supports effective and efficient clinical and administrative systems, designs meaningful clinical decision support tools, manages calculated medication-safety risks and associated mitigation strategies, and fosters pharmacy informatics domain knowledge that supports evidence-based practice, quality improvement, and patient safety. Duties include, but not limited to: Leads formal change management planning and execution for pharmacy-impacting EHR initiatives, applying structured change methodology (stakeholder analysis, communication planning, training design, resistance management, adoption measurement). Establishes, manages, and oversees the clinical super-user program for pharmacy and pharmacy-adjacent EHR functionality, including recruiting and designating super users, defining roles and escalation pathways, scheduling coverage, and evaluating program effectiveness. Serves as a Readiness Specialist for major system upgrades and modifications, and develops process improvement strategies for pharmacy issue reporting and resolution. Represents Pharmacy Informatics on EHRM governance boards, informatics councils, clinical decision support (CDS) committees, and system optimization workgroups at the facility, VISN, and national levels. Identifies system-related medication safety risks and collaborates with informatics, clinical, and quality teams to develop corrective action plans, hard/soft stops, order sets, and clinical decision support tools. Performs core clinical pharmacist functions, including reviewing, interpreting, and verifying medication orders; medication reconciliation and history-taking; monitoring and assessing drug therapy outcomes; and identifying and resolving medication-related problems. Identifies training and development needs and supports staff professional growth; interviews candidates and makes or recommends selections for vacancies. Performs other related duties as assigned. Work Schedule: Monday - Friday, 7:30am - 4:00pm Compressed/Flexible: Not Available Telework: This position is authorized for telework but has not been authorized as virtual or remote (i.e., must be able to work at the location the positions is being announced for). VA supports the use of telework to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. Telework eligibility may be discussed during the interview process. Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Required Documents
To apply for this position, you must provide a complete Application Package which includes: License Long-form resume/Curriculum vitae (CV) SF-50/ Notification of Personnel Action Transcript The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter License Long-form resume/Curriculum vitae (CV) Other (1) SF-50/ Notification of Personnel Action Transcript Veterans' preference does not apply for internal or other current permanent Federal agency employees.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/19/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13089221. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.