Immigration and Customs Enforcement
Program Analyst, Health Operations Plans and Programs (O-5 Billet) Non-Supervisory
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Summary
COMPETENCIES: Mission Focus: Understands organizational priorities and delivers products that support operational readiness, program effectiveness, and continuity of health care operations. Adaptability: Responds effectively to changing priorities, urgent requirements, and dynamic operating environments. Adjust quickly while maintaining accuracy, professionalism, and mission focus. Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of diverse individuals in varying situations. Oral Communication: Delivers clear and convincing oral presentations. Actively listens and clarifies information as needed to ensure understanding. Written Communication: Produces clear, concise, organized, and persuasive written materials tailored to the intended audience. Problem Solving: Identifies and analyzes problems effectively. Evaluates the relevance and accuracy of information, generates alternative solutions, and provides well-informed recommendations. Integrity and Ethics: Demonstrates honesty, fairness, and ethical behavior. Maintains consistency between words and actions and exemplifies high ethical standards. PHYSICAL DEMANDS: Lifting and Carrying: Ability to carry up to 50 lbs. of medical equipment over 100 yards. Extended Sitting/Standing: Capability to sit and/or stand for prolonged periods of 6-8 hours. Bending and Reaching: Ability to perform repeated bending and reaching motions as required. Manual Dexterity: Proficient in average manual dexterity for efficient computer operation. Phone and Communication Tool Usage: Ability to use a phone, computer, or other communication tools for extended durations without compromising focus or productivity.
Major Duties
DUTIES AND RESPONSIBILITIES: Provides program analysis, operational coordination, administrative support, and mission support to the assigned HSS unit. Supports complex projects, initiatives, special missions, contingency operations, surge activities, deployments, and other mission requirements stateside or internationally. Serves as a liaison and primary point of contact for assigned projects, headquarters operations, field activities, interagency coordination, deployment support, and other HSS requirements. Coordinates with internal and external stakeholders to resolve operational issues, clarify requirements, support communication, and advance program objectives. Develops and maintains project plans, trackers, rosters, schedules, dashboards, databases, reports, briefings, decision documents, executive summaries, information papers, talking points, and other tools that support execution and leadership decision-making. Tracks deliverables, deadlines, action items, incoming requests, timelines, risks, program status, accomplishments, and recommended courses of action from receipt through completion. Reviews, analyzes, and improves administrative and operational processes, policies, procedures, protocols, guidance documents, and operational materials. Provides technical and administrative support for contracts, acquisitions, resource planning, personnel coordination, operational readiness, and staffing requirements. Coordinates meetings, agendas, minutes, attendance, action items, and follow-through on assigned tasks. Represents assigned HSS unit at meetings, briefings, working groups, operational planning sessions, mission coordination forums, and other engagements, as assigned. Maintains, validates, analyzes, and reports program data to support oversight, trend identification, resource planning, performance improvement, compliance monitoring, and decision-making. Participates in strategic and long-range planning, process improvement teams, special projects, compliance reviews, readiness activities, accreditation-related efforts, internal reviews, quality initiatives, productivity initiatives, and performance improvement activities. Monitors compliance with applicable policies, standards, procedures, reporting requirements, and accreditation requirements; recommends changes to improve effectiveness, accountability, consistency, and reduce duplication. Coordinates logistical support for deployments, special missions, contingency operations, and field support activities, including travel, lodging, transportation, deployment rosters, reporting instructions, inventory, equipment, supplies, and related operational requirements. Serves as a purchase card holder, if assigned, and purchases authorized equipment, supplies, or services in accordance with policy; maintains records, reconcile charges, tracks property distribution, and supports accountable property processes. Provides budgetary awareness, resource projections, and planning recommendations for leadership. Supports staffing coordination for headquarters, field, clinical, operational, special mission, and contingency requirements, including clinical provider support when appropriate and within scope. Travel is up to 30% as required, including CONUS and OCONUS travel. Adheres to the supervisory chain of command and performs other duties as assigned.
Required Documents
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes: U. S. Public Health Service Officers Cover Letter/Letter of Interest. Degrees. (Place under "Diploma/GED") Professional license. (If applicable) Additional professional certificates. (If applicable) Three professional references. (i.e., name, title and contact information) Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV") You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience. *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal") A copy of your current Service Remaining Requirements Agreement. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
How to Apply
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below. The complete initial Application must be submitted by 11:59 PM (EST) on 10/26/2026. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.