Office of the Comptroller of the Currency
Program Manager (Outreach), NB-0340-VI
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Summary
You must meet the following requirements within 30 days of the closing date of this announcement: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the NB-V band level or GS-13 grade level in the Federal service. Examples of specialized experience for this position include: Experience coordinating outreach/banker education campaigns for an agency. AND Experience developing or coordinating plans, measurements, and reports related to agency Outreach/Banker Education activities. The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To receive any credit for your work experience, please indicate dates of employment by month/year, and indicate the number of hours worked per week, on your resume.
Major Duties
As a Program Manager (Outreach), you will: Coordinate with senior OCC management and a broad range of external stakeholders, including regulated and non-regulated financial institutions, trade and professional associations, community and consumer groups, academia, and other federal and state government agencies, to ensure a consistent outreach approach that supports the agency's mission, objectives, and key initiatives. Advise and assist OCC executives and managers on outreach planning to support business objectives, policies, and programs. Plan, organize, and evaluate outreach program effectiveness and recommend program and policy changes to address program opportunities. Provide guidance to other OCC divisions and support a wide range of outreach program activities including developing talking points and other supporting materials for outreach events, and hosting, speaking at, or participating in in-person events, webinars, conference calls, or other virtual events. Oversee the agency's centralized outreach system which facilitates the intake, review, coordination and disposition of outreach requests by appropriate agency stakeholders. Serve as the principal staff member responsible for managing and administering the day-to-day operations of the Bank Director Workshop program. Plan, coordinate, and execute all aspects of program delivery, including management of instructor cadres, oversight of curriculum content and instructional materials, workshop scheduling, logistical planning, and onsite program administration.
Requirements
This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. There are three key documents that contain important information about your rights and obligations. Please read and retain these documents: Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back, FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information). Complete a one-year probationary period (unless already completed). Complete a one-year supervisory or managerial probationary period (unless already completed). Complete a background investigation (unless already completed). Complete a Declaration for Federal Employment to determine your suitability for Federal employment. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Travel occasionally to attend conferences and/or training. Obtain and use a Government-issued charge card for business-related travel. File an OCC Financial Disclosure Form. Complete a financial disclosure review and resolve any ethics issues. Click here for important information about OCC ethics standards, such as the requirement that new hires divest their bank securities.
Required Documents
A complete application package includes: 1) A resume, 2) vacancy question responses, and 3) submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Note: Please ensure that all bank, financial, and other confidential or sensitive information is removed/redacted from each document. RESUME: All applicants are required to submit a resume by either creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive any credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please review Resume Tips. CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP for eligibility and a detailed list of required documents. OPTIONAL DOCUMENTS: In addition, you may submit the following: - Cover letter - Recent performance evaluation (be sure to redact/remove all sensitive information prior to submitting).
How to Apply
The following instructions outline our application process. You must complete the online application process and submit any required documents by 11:59 p.m. Eastern Standard Time (EST) on the closing date of this announcement. We are available to assist you during business hours (8:00 a.m. - 4:00 p.m. Eastern Standard Time, Monday - Friday). If applying online poses a hardship, you must contact us by noon Eastern Standard Time on the announcement's closing date. If you are unable to apply online, you must request an alternative application which is available from the Human Capital Office. Please contact Tyler Bruce at [email protected] or 202-649-6665 to obtain an alternative application. If you require a reasonable accommodation for disability during any part of the application and hiring process, please contactLaToya Wilson by phone at 202-649-6322 or by email at [email protected]. Treasury provides reasonable accommodation to applicants with disabilities on a case-by-case basis. You must contact us by 5:00 p.m. Eastern Time on the announcement's closing date to request accommodation. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. Ms. Wilson is not the point of contact for questions about the vacancy announcement. To preview the Application Questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/13089749. A complete application package must be submitted by 11:59 PM (EST) on the closing date of the Announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Capital Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.