Securities and Exchange Commission
Program Operations Specialist
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Summary
Time-in-grade for this announcement is one year at the GS/SK-12 level. Applicants are responsible for confirming all required materials are submitted by the closing date of the announcement. Please check the How You Will Be Evaluated and Required Documents sections carefully, as missing documents will render the application incomplete and ineligible for review. Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement. MINIMUM QUALIFICATION REQUIREMENT: SK-13: Applicant must have at least one year of specialized experience equivalent to the GS/SK-12 level: Performing administrative work in one or more of the following areas: personnel management/administration, budget and financial management, procurement, contracting, travel management, property management and/or supply management; AND Assessing the productivity, effectiveness and efficiency of program operations, and making recommendations for improvements and/or resolving problems; AND Using Microsoft applications to organize, track, and report program data and information. ACCOMPLISHMENT RECORD COMPETENCIES: Your Accomplishment Record narratives should address the following competencies. See the How You Will Be Evaluated section below for more information: Competency 1: Project and Process Oversight - Manages and coordinates programmatic tasks, projects, and processes, including implementing innovative improvements. Competency 2: Research and Analysis of Support Functions - Conducts research on and suggests improvements to program and office support functions. Competency 3: Teamwork and Collaboration - Interacts with internal and external others in a manner that advances agency goals and objectives. Competency 4: Workload Management - Prioritizes workload in a way that accommodates unforeseen developments and achieves successful outcomes.
Major Duties
In this role as a Program Operations Specialist, you will be responsible for: Planning and managing program activities across multiple areas, ensuring tasks are completed on time, information is accurate, and staff and stakeholders receive clear updates. Serving as a Contracting Officer's Representative (COR) for assigned contracts by monitoring contractor performance, keeping required records, coordinating with vendors and staff, and ensuring contract terms and deliverables are met. Creating and maintaining tools such as SharePoint sites, dashboards, calendars, and tracking systems to help organize program work and make information easy to find and use. Reviewing program information, identifying trends, preparing reports, and suggesting practical ways to improve processes, reduce delays, and support efficient operations. Coordinating activities such as interviews, events, and meetings by managing schedules, logistics, communication, and technology needs. Supporting administrative tasks including procurement, budget tracking, travel, awards, facilities, records, and program office workflows by preparing documents, tracking actions, and ensuring compliance with policies. Helping improve and updating procedures, supporting the use of new tools and automation, and working with others on projects that enhance division operations.
Required Documents
You must provide a complete Application Package, which includes: Required: Your responses to the Questionnaire. Required: Resume - Resumes should include relevant work experience, with specific employment dates, that demonstrates qualifications for the specialized experience and competencies as outlined above. If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. Resumes that exceed two pages will be deemed ineligible and receive no further consideration. For resume writing tips, visit USAJOBS and the SEC careers page. Required, if applicable: CTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) SEC EMPLOYEES: OHR will verify your competitive service eligibility via the SEC's personnel database.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents. A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. No additional documentation will be accepted after the closing date of the announcement. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.