Government Publishing Office
Program Support Specialist
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Summary
To qualify for the Program Support Specialist, PG -0301-9, you must meet the following requirements: Applicants must possess one year of specialized experience that is equivalent to at least the PG-7 grade level in the Federal service or equivalent experience in the private or public sector, which includes: (1) Recommending ways to improve administrative management programs. (2) Conducting data analytics of management systems/programs. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Only experience and education obtained by the closing date of this announcement will be considered. All qualification requirements must be met by the closing date of this announcement (10/30/2026) to be considered.
Major Duties
Planning and managing daily operations in support of Facilities Management’s programs and projects.
Provides management reports and information to Facilities Management leadership on a routine basis.
Coordinates assigned functions with managers/supervisors to ensure staff actions, task assignments, and status reporting are executed to standard.
Responsible for a variety of functions such as coordinating and scheduling high-level meetings and travel.
Participates in regular meetings with management to address operational and administrative issues, resolve problems, and provide recommendations for correcting, tracking, or improving various programs.
Required Documents
The following information must be received by 11:59 EST on 10/30/2026. Click Here SF-50, Notification of Personnel Action- If you are a current or former federal employee, you must submit a SF-50 showing the highest grade level held in the position for which you are using to qualify. Your SF-50 must also include the Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential (if applicable) to verify your status and eligibility. An award SF-50 is not acceptable. If you are unable to provide your most recent SF-50, you should submit a written statement explaining why it was not obtainable. This explanation should include your Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential. Failure to submit the required SF50 document or statement of explanation will result in an ineligible rating under merit promotion procedures. Recent Performance Appraisal - If you are a current or former federal employee, you must submit your current Fiscal Year (FY2025) Performance Appraisal showing you have performed at an acceptable level. If you are unable to submit your current Fiscal Year (FY2025) Performance Appraisal you must submit a written explanation as to why it was not obtainable. In this explanation you should include your final rating. Failure to submit your current Fiscal Year (FY2025) Performance Appraisal or a written statement explaining why it was not obtainable will disqualify you from further consideration. Failure to submit your current Fiscal Year (FY2025) Performance Appraisal or a written statement explaining why it was not obtainable will disqualify you from further consideration. DD-214 - If you are claiming Veterans' Preference, provide a copy of your DD-214 (Member Copy 4) Certificate of Release or Discharge from Active Duty, or other equivalent documentation to prove your entitlement and to verify your type of discharge. Failure to provide this information may result in your application not receiving preference. VA Letter and SF-15 - If you are claiming Veterans' Preference based on a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement as described above; and SF-15, and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later. Failure to provide this documentation may result in your application not receiving preference. (Please see veteran eligibility documentation for more information on veterans preference in federal hiring). Active Duty Service Members - If you are veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency to receive Veterans Preference under the VOW (Veteran Opportunity to Work) to Hire Heroes Act of 2011. Agencies are required to accept, process, and grant tentative veterans' preference to those active duty service members who submit a certification (in lieu of a DD-214) along with their job application materials. Agencies must verify the individual meets the definition of 'preference eligible' under 5 U.S.C. 2108 prior to appointment. A '"certification" is any written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. NOTE: If you provide a certification at the time of application, your preference eligibility will be verified prior to appointment. More information may be found at http://www.opm.gov/policy-data-oversight/veterans-employment-initiative/vet-guide/ Veterans Employment Opportunities Act (VEOA) documentation, if applicable. For more information, please go to https://www.fedshirevets.gov/hire/hrp/vetguide/index.aspx.
How to Apply
To apply for this position, you must provide a complete online Application Package, which includes 1) your responses to the Occupational Questionnaire, 2) your resume and 3) any other documents needed to verify your qualifications or eligibility (see the required documents section). Please follow the instructions listed below for submitting your complete application package. Application procedures are specific to this vacancy announcement. Please read all instructions before you begin. Resume Requirements: Resumes are limited to two (2) pages. Resumes should focus on the knowledge, skills, abilities; accomplishments and results; and training and education relevant to this position. Resumes must be in the following format (for each position held relevant to this position): Short summary of position duties Accomplishments while in the position Results of those accomplishments Copying and pasting position descriptions into a resume is not acceptable. Illegible Information and/or Documents If your supporting documents and resume are illegible or do not provide the necessary information for the Human Capital Specialist and/or Subject Matter Expert to make a qualification determination, you may lose consideration for this position. Last Document Uploaded If multiple copies of the same document are uploaded/faxed and submitted with your application, GPO will only consider the last copy of the document uploaded/faxed when determining your eligibility and qualifications. For example, if you upload/fax two or more resumes only the last resume uploaded/faxed and submitted will be considered. Print a copy of the occupational questionnaire so that you may read and review the questions before submitting your online responses. Click here to view the Occupational Questionnaire:https://apply.usastaffing.gov/ViewQuestionnaire/13090168 The completed online Application Package must be submitted by 11:59 PM (EST) on 10/30/2026. The following applicants can be considered under Merit Promotion eligibles (also known as "status candidates"): Current career or career-conditional employees: http://help.usajobs.gov/index.php/Career_vs._Career_Conditional 30% Disabled Veterans: http://www.fedshirevets.gov/job/shav/index.aspx Veterans Employment Opportunity Act (VEOA): http://www.fedshirevets.gov/job/shav/index.aspx Veterans' Recruitment Appointment (VRA): http://www.fedshirevets.gov/job/shav/index.aspx Certain Military Spouses: http://www.fedshirevets.gov/job/shams/index.aspx Reinstatement: http://help.usajobs.gov/index.php/What_is_reinstatement%3F_Am_I_eligible%3F Family Member Preference (Derived Preference): http://www.fedshirevets.gov/job/familypref/index.aspx A severely physically handicapped Schedule A appointment: Please submit a certification from a State or District of Columbia rehabilitation counselor indicating that you can perform the duties of this position and are eligible for an excepted appointment based on a physical or mental disability. A former Peace Corps or VISTA Volunteers appointment: Please submit documentation indicating your volunteer service in order to be considered. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.