Health Resources and Services Administration
Public Health Advisor (Telehealth Senior Advisor)
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Summary
WHAT WE ARE LOOKING FOR Basic Qualifications: - Knowledge of organizational, operational, and programmatic concepts and practices applied by public, private, or nonprofit agencies and organizations engaged in public health or other health-related activities. - Knowledge of the methods, processes, and techniques used to develop and deliver public health or health-related programs in State and local settings. - Knowledge of a specialized public health program. - Knowledge of, and skill in, the application of administrative or analytical methods and techniques necessary for working within the framework of a public health or related organization and carrying out specific program functions. - Skill in oral and written communication, gathering and conveying information, making oral presentations, and preparing reports, correspondence, and other written materials. Minimum Qualifications: You must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-14 grade level in the Federal service performing ALL of the following: Leading national telehealth programs and initiatives, serving as a senior advisor to executive leadership on strategic policy, program direction, and organizational priorities. Developing, interpreting, and implementing telehealth policies and guidance by applying administrative laws, regulations, and precedents to support national program planning, execution, and evaluation. Providing expert consultation on complex telehealth policy matters and analyzing sensitive, high-impact issues, developing recommendations that influenced agency-wide performance, outcomes, and federal program direction. Coordinating and collaborating with HHS, other federal agencies, and external stakeholders, representing the agency in high-level meetings, negotiations, and interagency initiatives. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website
Major Duties
As a Public Health Advisor (Telehealth Senior Advisor), you will: Serves as a Senior Advisor to the Office of the Director and Deputy Director (OAT Leadership) a leading authority on telehealth issues, initiatives, and programs. Authoritatively plans, establishes, directs, evaluates, and coordinates telehealth activities with various levels of infrastructure. Provides key consultation and advice to affect executive-level decisions by senior staff on key telehealth policy and program issues. Coordinates activities with OAT, HRSA, HHS and other federal agencies, participating in Department and Agency initiatives. Identifies and articulates key issues for discussion and resolution. Works on special projects as determined by the OAT Leadership. Represents the OAT Leadership at various functions and meetings of Federal, state, and community organizations, and maintains close collaboration with other Federal departments and agencies regarding delivery of telehealth. Stays abreast of a wide variety of telehealth issues, initiatives and programs.
Required Documents
Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes: Resume must not exceed two (2) pages and must support responses to the online application. Failure to submit a resume and all required documentation identified in this announcement may result in removal from further consideration. Use of the USAJOBS Resume Builder is encouraged to ensure all required information is included. Resumes must include duties, accomplishments, related skills, and start and end dates (month/day/year) for each position. Full-time employment will be assumed unless otherwise indicated; part-time experience will be prorated. Incomplete information may affect eligibility or rating. A complete online application (https://apply.usastaffing.gov/ViewQuestionnaire/12999405) SF-50 (Notification of Personnel Action) - documentation supporting eligibility. If submitting a copy of your SF-50, or equivalent, submit one that shows the effective date of current position, the full performance level, career or career conditional tenure and status in the competitive service. Other Supporting Documents, as applicable: College transcripts, if qualifying all or in part based on education RPL Documentation: Candidates must submit all documents required to demonstrate that they meet the qualifications of the position If separated due to Reduction in Force (RIF): Most recent SF-50, or equivalent, that shows position occupied; tenure; grade and step; salary; and full performance level SF-50 showing Separation - RIF. If not available, submit official documentation of Reduction in Force (RIF) separation notice or a proposed removal/separation notice Latest performance rating showing rating score If separated due to Compensable Injury: Most recent SF-50, or equivalent, that shows position occupied; tenure; grade and step; salary; and full performance level SF-50, which shows separation, or SF-50 showing acceptance of position at a lower grade or pay level in lieu of separation Notification from the Office of Workers' Compensation Programs, Department of Labor, that injury compensation benefits have ceased or will cease Latest performance rating and rating of record (if separate documents) showing rating score CTAP/ICTAP RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement SF-50, showing positions, grade level, and duty location, and/or Agency certification of inability to be placed through RPL, etc Latest performance appraisal including rating Documentation from your agency showing current promotion potential Military Spouse Documentation Overseas Military Spouse: Copy of Military sponsor's PCS orders and a valid marriage certificate or other documentation verifying marriage. If applicable, a copy of most recent SF-50 Certain Military Spouse: For all categories below, a valid marriage certificate or other documentation verifying marriage. Additional supporting documentation requirements differ for each category Spouse of a service member on active duty, you are required to submit a copy of the service member's current orders or a Statement of Service letter. The Statement of Service must be signed by the adjutant, personnel officer, or commander of the service member's unit or higher headquarters, AND the Statement of Service letter must include dates of active-duty service. For current federal employees, submit a copy of the most recent SF-50 Spouse of a service member who incurred a 100% disability because of the service member's active duty service, you are required to submit a copy of your spouse's DD-214 and a copy of documentation from the Department of Veteran's Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability Spouse of a service member who was killed while on active duty, submit a copy of the spouse's DD-1300 documenting the service member was killed while on active duty and a statement certifying that you have not remarried PHS Commissioned Corps Personnel: You must provide a copy of your current personnel orders and/or other supporting documentation to be referred as CC. Veterans Employment Opportunities Act (VEOA) documentation, if applicable. For more information, please go to https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/ Documentation supporting eligibility for non-competitive appointment, (severely disabled, eligible veterans, certain military spouses, etc.) Official documents are not required at this time; copies are sufficient; may be requested upon selection.
How to Apply
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration. *To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. *Click the Submit My Answers button to submit your application package. *It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. USA Hire Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire To verify your application is complete, log into your USAJOBS account at https://my.usajobs.gov/Account/Login, select the Application Status link, and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account at https://my.usajobs.gov/Account/Login and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. The complete Application Package must be submitted by 11:59 PM (EST) on 10/23/2026.