National Park Service
Recreation Fee Technician
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Summary
Requirements Continued... As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications: All qualifications must be met by the closing date of this announcement - 11/02/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Minimum Qualification Requirements: To qualify for this position, you must meet the following minimum qualifications: To qualify for this position at the GS-0503-05 grade level: Experience: To qualify, you must possess at least one full year of specialized experience equivalent to the GS-04 level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as demonstrated experience: handling, tracking, and depositing monies, auditing fee collection and deposit procedures; visitor orientation programs; and working with technology and software used in revenue and fee management. You must include hours per week worked. -OR- Education: Successful completion of at least 4 years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree from an accredited college or university. (You MUST submit a copy of your transcripts indicating degree earned and credit hours in order to qualify based on education and you will be required to submit your Official transcripts prior to EOD). OR- Combination of education and experience as listed above. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. For example, 9 months of the specialized experience described in A above (75% of the experience requirement), and 3 years of college study from an accredited institution (50% of the qualifying education, which equals greater than 100% of the total requirement. (You MUST submit a copy of your transcripts indicating number of credit hours in order to qualify based on the combination option). You must include hours per week and transcripts and you will be required to submit your Official transcripts prior to EOD. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Major Duties
Some of the major duties you will perform include but are not limited to the following: Prepare and complete remittance reports for funds donated and/or collected by others. Review shift reports and count funds collected. Verify funds collected against shift reports, journal and receipt tapes, and a register of refunded and voided transactions. Verify and confirm sales of pre-numbered receipts, passes, and/or tickets on register journal tapes and POS records. Count and balance all monies for each shift report. Verify and remit funds using dual controls protocol. Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors. Create deposit tickets electronically through approved automated U.S. Treasury deposit systems (e.g., OTCnet). Verify that all deposits for sales and/or donations are accurate. Ensure all cash, check, credit card, and voucher sales are deposited in appropriate time frames and in the correct amount to the appropriate functional areas. Provide appropriate personnel with fee deposit records and reports (e.g., OTCnet cash deposit ticket, SF-215 Check Deposit Report and Credit Card Summary) for accounting and reconciliation. Collect appropriate fees at a park entrance station, visitor center, campground, fee cannister, AFMs, donation boxes, and/or other visitor contact station(s) in accordance with established accountabilityguidelines for handling government funds. Determine visitor eligibility for the sale of variousinteragency park passes. Operate an electronic cash register, computer, tablet, smart phone, or other POS system to conduct financial transactions. Perform opening and closing shift functions. Issue entrance receipts, tour tickets, permits, park passes, and/or federal recreation passes in accordance with establishedguidelines. Verify entrance receipts and various passes for validity dates and ownership. Processrefunds or upgrades as needed according to established guidelines. Complete shift reports to verify money collected, accountable stock sold, and all machine transactions from the shift, using shift accountability, receipt tapes, and a register of refunded and voided transactions. Safeguard funds collected and accountable stock under the incumbent's control. Use automated reservation systems to process routine, simple payments, transactions, and reservations for campgrounds, tours, tickets, backcountry permits, Special Use Permits, etc. Explain rules and regulations to reservation holders and disseminate park information. Utilize fee program related technologies and equipment that include hardware, software, and peripheral devices such as hand-held devices, computers, POS equipment, tablets, mobile phones, scanning devices, AFMs, and reservation systems in accordance with established guidelines. Process routine backcountry/wilderness reservations, permits, and fees in accordance with clearlyestablished guidelines. Conduct fee compliance checks for visitor registrations and payments at unstaffed fee collectionlocations such as campgrounds, park entrances, trails, and/or fee stations. Conduct fee compliancechecks of campground users to ensure proper payment of fees. Inventory and/or restock fee program supplies and assist with placing orders and preparingrequisition requests for equipment/supplies as needed. Fill out accountability records (e.g., excel spreadsheets) for fee collection transactions inaccordance with well-established accountability record requirements.
Requirements
Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. Must possess and maintain a valid driver's license throughout employment. You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided. You are required to complete training, obtain and maintain a government credit card with travel and purchase authority. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. You may be required to travel occasional per month with the park locations. You must obtain a government charge card for travel purposes. *Additional Requirements located under qualifications*
Required Documents
The following documents are required and must be submitted by 11:59 PM (ET) -11/02/2026-unless otherwise stated in this vacancy announcement: Resume which includes a list of all significant jobs held and duties performed, with dates in month-year format (include month/day/year format if needed for 52 weeks of experience), and indicate hours worked per week (or full-time). Your resume must clearly show how long you have held each grade/rank. Resumes must not exceed 2 single-sided pages and resumes longer than 2 pages will not be accepted. The minimum font size is 10-point for all body text. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. Resume Builder: https://help.usajobs.gov/faq/application/documents/resume/what-to-include Complete All Required Assessment(s). Performance Appraisals and Awards: You must submit your most recent performance appraisal showing the official rating of record and signed by a supervisor dated within the past 18 months. If unavailable, a written explanation is required (including if any prior performance appraisals/evaluations were at an acceptable level). Performance awards dated within the past 5 years may also be submitted for due weight consideration. All College Transcript(s), if qualifying based on education. Official transcripts will be required prior to EOD. Eligibility Documentation: Current and former Federal employees must submit latest SF-50 (i.e. Promotion, Separation, Within Grade Increase (WGI)) showing tenure 1 or 2 in block 24, grade, and if applicable, an additional SF-50 showing the highest grade or promotion potential held. Time in grade will be determined by reviewing your resume and required SF-50s. If your SF-50 showing highest permanent grade held has an effective date within the past year, your resume must clearly show that you held that grade for one year. Do not submit award SF-50s. Land Management Workforce Flexibility Act (LMWFA): you must submit ALL Appointment AND Termination SF-50s for EACH Competitive time-limited appointment (block 34, code 1); AND Documentation of satisfactory performance for each period of employment claimed, such as, performance evaluations, memorandum of record, whereas the supervisor(s) documented an acceptable performance level for a specified rating/employment period. Interagency Career Transition (ICTAP) and Career Transition Assistance Plan (CTAP): You MUST submit proof of eligibility including 1) copy of the agency notice, e.g., RIF Separation Notice, Notice of Proposed Removal, etc.; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be well qualified. For more information visit: USAJOBS Help Center - Career Transition Programs (CTAP, ICTAP, RPL). Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Do not submit photographs with your application package. Do not upload Adobe portfolio documents.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the 11/02/2026-unless otherwise stated in this vacancy announcement to receive consideration. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13088472 Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status, visit https://help.usajobs.gov/how-to/application/status.