Washington Headquarters Services
Staff Assistant
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Summary
Promotion Potential: If you are selected below the full performance level, you will be placed under a career development plan and may be non-competitively promoted if performance is satisfactory, you successfully complete all requirements and are recommended by management. Promotion is not guaranteed, and no promise of promotion is implied. In order to qualify for this position, you must meet the requirements described below. You may qualify at the GS-09 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-07 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to Assist with daily office administrative duties, including monitoring office supply inventories, placing standard orders, submitting routine IT or equipment maintenance requests, and greeting or routing visitors; Entering, updating, and maintaining tracking information in electronic databases or spreadsheets; AND Coordinating routine meeting rooms, adjusting simple calendar invites. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Criminal justice, Security Management, or Law Enforcement and Administration. OR Combination of Education and Experience You may qualify at the GS-11 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-09 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to Coordinate calendars and meeting requests for program managers or department directors; Reviewing incoming mail or electronic tasks to route them to the correct staff member; AND Tracking the status of active assignments and deadlines across a team to ensure on-time completion. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Criminal justice, Security Management, or Law Enforcement and Administration. OR Combination of education and experience. You may qualify at the GS-12 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-11 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to Manage the daily calendars, meeting requests, and complex scheduling for executives, senior directors, or board-level leaders; Reviewing and controlling incoming correspondence and action items to identify appropriate department owners and deadlines; AND Conducting quick-turn research, administrative studies, and assessments of office workflows to improve operational efficiency or address emergency situations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience. Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission.. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave. DOD PPP candidates using Application-Based Procedures: Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist (DD-3145-4) dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist (DD-3145-3) to verify your eligibility for Military Reserve and National Guard Technician preference. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist (DD-3145-2) to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist (DD-3145-1) to verify your eligibility for Retained Grade preference. All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume.
Major Duties
Incumbent typical work assignments may include the following: Directs comprehensive administrative and logistical operations for the WHS SESD Director and Deputy Director, including time and attendance reporting, procurement of office supplies, IT coordination, and protocol support for special ceremonies and VIP functions. Evaluates and processes complex, sensitive administrative projects, studies, and requests; drafts original correspondence for executive signature and synthesizes divergent inputs from federal and private-sector entities into unified briefs. Designs and compiles detailed read-ahead packages and reference portfolios for Director-level decision meetings, summarizing lengthy technical reports and verifying key facts to facilitate rapid, executive-level decision-making. Manages the master calendars for the Director and Deputy Director, forecasting recurring events, resolving scheduling conflicts, and serving as the primary liaison for Senior Executive Service (SES) principals, action officers, and joint stakeholders. Conducts high-priority, quick-turn studies and assessments on unique organizational issues, partnering with OSW, OJCS, and Military Departments to retrieve data, analyze findings, and recommend policy solutions for emergency or un-precedented situations.
Required Documents
YOU ARE REQUIRED TO DOCUMENT IN YOUR APPLICATION PACKAGE EVIDENCE THAT SUPPORTS YOUR ELIGIBILITY AND QUALIFICATION CLAIMS. You MUST upload the applicable documents with your application package. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1. All applicants are required to submit a resume limited to two (2) pages showing all relevant experience. Your resume must address your technical qualifications for the position, hours worked per week and the dates of employment for each position (hours per week and month/year to month/year to present) and it may not exceed two (2) pages. Your 2-page (or less) resume must be in PDF format, with no smaller than a 0.5" margin and no smaller than a 10-point font. If you submit a resume that exceeds the two-page limit and/or does not meet the margin or font limitations stated herein, you will immediately be deemed ineligible for this position and will receive no further consideration. If you submit a resume that exceeds the two-page limit and/or does not meet the margin or font limitations stated herein, you will immediately be deemed ineligible for this position and will receive no further consideration. If you submit more than one copy of your resume, only the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you will not be considered for this vacancy. 2. Other supporting documents: Cover Letter, optional Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade held. College Transcript(s), if qualifying based on education or if the position has a basic requirement. Official or unofficial transcripts are acceptable. Noncompetitive appointment authority documentation, if applicable Interagency Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) PPP Registrants/Eligibles: Must submit the following applicable documents: 1) PPP registration 2) PCS orders (if applicable) ARE YOU A VETERAN CLAIMING SOLE SURVIVORSHIP PREFERENCE OR 5-POINT VETERANS' PREFERENCE? 1. You must provide legible copy/copies of the following: DD-214, "Certificate of Release or Discharge from Active Duty," showing all dates of service, as well as type of discharge and character of service (Honorable, General, etc.) or Statement of Service/Proof of Service (in lieu of a DD-214) from your command or local Personnel Support Detachment (PSD). The Statement of Service/Proof of Service must provide all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.). Veterans should upload their DD-214 once they receive it upon separation. 2. You should also document your complete military service information in the Veterans Preference and Military Service Section of the assessment questionnaire (type of preference, dates of service, date of VA letter, character of service, disability claim and rank and date of retirement if retired). ARE YOU A DISABLED VETERAN or CLAIMING 10-POINT VETERANS' PREFERENCE? 1. Disabled veterans, veterans, widows, spouses or the mother of a veteran, who are eligible for 10-point veterans' preference, you must provide legible copies of the following: Applicable supporting documents as noted on Standard Form-15 (SF-15). To obtain a copy of SF-15, go to: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/ng-paths/veterans/ ARE YOU A CURRENT OR FORMER POLITICAL SCHEDULE A, SCHEDULE C, NON-CAREER SES OR PRESIDENTIAL APPOINTEE EMPLOYEE? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee) Agency; and Beginning and ending dates of appointment.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application and questionnaire which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To view the questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/13080546 This announcement uses an OPM USA Hire Assessment to evaluate candidates. Please read this section carefully. Failure to complete the USA Hire assessment will remove you from consideration. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the assessment; however, most applicants complete the assessment in less time. If you need to stop the assessment and continue at a later time, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for general information, practice assessments and assessment preparation resources. Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement. It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant. Washington Headquarters Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please view the "Alternate Application" method listed in the "Additional Information" section of this announcement. Your requests for reasonable accommodation will be addressed on a case-by-case basis. Please visit the following link and review AI 114 for more information http://www.esd.whs.mil/Directives/issuances/admin_inst/