United States Army Installation Management Command
SUPERVISORY BENEFITS SPECIALIST NF-05
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Summary
RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. Experience coordinating employee benefits plans between third-party administrators, payroll interfaces, human resources offices, and customers. Experience interpreting plan documents and recommending changes to benefits policy with higher-level entities Demonstrated subject matter expertise in management of the assigned program(s); i.e., medical/dental, flexible spending/savings accounts, life insurance, long-term care, retirement programs (defined benefit/defined contribution); to include claims examining, adjudication, automation, and payroll accountability. Experience developing and delivering benefits presentations and employee benefits workshops. Experience providing demonstrated leadership and a full range of supervisory functions to an assigned staff. All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": At least 3+ years experience at the next lower level administering federal Employee Benefits programs is preferred. All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.
Major Duties
Serves as an Army benefits specialist in support of Department of War NAF Health Benefits and Life Insurance Group Plans. Represents assigned benefits program(s) to eligible employees, participants, Human Resource Offices, and Department of Army and Department of War personnel policy offices. Acts as liaison between participants and insurers or third party administrators. Examines, adjudicates and authorizes claims under the plans. Applies and interprets statutory, regulatory, and medical plan provisions to determine eligibility for enrollment and benefits. Drafts regulatory plan changes in coordination with AG-1 PPDD-NAF and DoW NAF guidance. Responsible for updates and management of the assigned program(s), enrollment and termination of participants, and reconciliation of eligibility data in automated benefits systems. Ensures accountability for payments and correct electronic data with insurers, third party administrators, and payroll systems. Resolves enrollment and claim processing discrepancies. Ensures continuation of coverage for eligible retirees, survivors, and terminated employees. Represents Army NAF on the DOWHBP Joint Services Committee. Monitors trends and cost data, and recommends strategies and plan provisions to maintain optimal benefit levels. Coordinates agreements with third-party administrators, reconciles HMO participant data, and generates self-invoices for monthly payments. Responsible for internal controls to maintain accountability and solvency of the plan funds. Performs a full range of supervisory functions for assigned staff. Participates in developing administrative systems within the office to improve operations, internal controls, and customer service. Participates in special projects and provides assistance as needed in the administration of other employee benefit programs. Performs associated administrative functions including benefits database maintenance.
Required Documents
About Your Resume: Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement. Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count. (https://help.usajobs.gov/faq/application/documents/resume/page-limit) Please do not include photographs, personal images or other inappropriate content in your application materials. Expedite Your Hiring To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application. Required Documents Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Other Accepted Documents Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent) Other Document not Listed PCS Orders Performance Appraisal Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript
How to Apply
You may submit your application package using one of the two methods identified below: 1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement # NENAFCC2613094486 The complete application package must be submitted by 11:59 PM Eastern Time on 10/22/2026 to receive consideration. Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to include in your application. Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/13094486 Additional information on how to complete the online application process and submit your online application may be found on the Applicant Manager Online Help (https://appsupport.usastaffing.gov/hc/en-us) site. To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status 2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.