Federal Aviation Administration
Supervisory IT Specialist
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Summary
To qualify for this position at the FV-J (FG/GS-14) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to the FV-I (FG/GS-13) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience includes: Experience with the following: Oracle Enterprise Business Suite, Oracle Federal Financials 12.1 or higher, Oracle Database 12C or higher, Service Oriented Architecture (SOA), Oracle Business Intelligence (OBIEE), or Oracle PL/SQL. AND Individuals must have IT-related experience demonstrating each of the four competencies listed below. The experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. ALSO Quality Ranking Factor (QRF): Well-Qualified applicants will possess documented experience implementing and maintaining a large scale Oracle Enterprise Business Suite or financial system for government agencies. Including Systems Development Lifecycle (SDLC) management processes (requirements analysis, functional documentation, and end user support). Applicants should provide examples of specialized experience in their work history. Qualifications must be met by the closing date of the vacancy announcement.
Major Duties
Supervises a team of technical (professional) staff members, performing the full range of supervisory duties. Reviews work from staff ensuring compliance (internal/external) with applicable laws, regulations, policies, procedures, accuracy, and timeliness. Staff is responsible for providing planning, development research / assessment, requirements analysis, technical analysis, system development and operational/maintenance support of national governmental computer systems for the Department of Transportation (DOT) and other federal agencies. Individual applies experience and comprehensive technical knowledge as well as understanding and communication of new technologies and methodologies, solving complex problems and develop improved technical processes. Applies analytical process to the principles, methods, and procedures used for the automated control of a process, including tractability of user requirements, planning, design, development and maintenance of associated software, hardware, and systems. Applies experience and comprehensive process and technical knowledge of all aspects of change management and release management, as well as business/functional policies and procedures, and has a detailed quantitative and qualitative understanding of the required business outcome, in terms of both technical (IT) and functional requirements. Ensures cross learning opportunities within the team and with other technical and functional teams. Presents to upper management known issues and/or deviations, solutions, and delivering value. Individual has on the job experience utilizing DevOps and Agile (SAFe) methodologies. Managerial duties include, but are not limited to: communicating the organizations vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance, coaching and developing employee capabilities, leadership of individuals and teams, defining and taking action. Contributes to the budget planning process and short/long term needs. Requiring a comprehensive knowledge of technical aspects of work directed, knowledge of budget aspects, human resource acknowledgement, and experience following administrative policies and procedures. Resolves all but unique technical problems without the intervention of upper level management, does communicate directly with upper level management to jointly resolve issues. Work activities typically impact directly on the objectives of one or more major subdivisions and may impact on the objectives of the FM. Applying service support elements of the Information Technology (IT) best practices within Information Technology Infrastructure Library (ITIL) standards. Managing operations in a complex, integrated Oracle ERP environment, including standards & leading practices in developing custom extensions and customization of Oracle E-Business suite of applications.
Requirements
We are not accepting applications from noncitizens.
Required Documents
A Notification of Personnel Action (SF-50) is required to verify area of consideration. Other supplemental documentation (e.g., transcript, certification, etc.) will be accepted in combination with your online application. These documents must be uploaded with your application or emailed to [email protected] on or before the closing date of this announcement. All emailed documents should reference the announcement number. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
How to Apply
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.