United States Army Installation Management Command
SUPERVISORY PROGRAM ANALYST (TECHNOLOGY AND DEVELOPMENT) NF-05
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Summary
RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. Progressively responsible experience in the gaming industry. Experience must include at least one year performing duties equivalent in scope and complexity to the next lower grade level. Management of gaming operations to include mechanical functions, play aspects, casino floor operations, and regulatory compliance. Experience in analyzing, developing, and maintaining technical standards of gaming devices. Experience collaborating with multi-functional teams to establish parameters and solutions for enterprise issues. Demonstrated knowledge of slot system networking functions, integration, and data system hardware. Demonstrated ability to communicate effectively orally and in writing. Experience supervising, training, and evaluating subordinate staff. All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. Highly qualifying criteria: Extensive experience in regulated gaming environments (commercial casinos, tribal gaming, or military gaming programs) Proven success managing vendor relationships and leading enterprise-wide technology rollouts. Prior experience working within structured organizations (military, federal, or compliance-heavy industries) is a significant plus. Possess a four year degree in technical fields tied to electronics, engineering, systems integration, or information technology, especially those connected to regulated or high-integrity systems like gaming hardware. At least 5 years working with IGT Slot Management Systems. All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.
Major Duties
Under the direction of the Army Recreation Machine Program (ARMP) General Manager, responsible for organizing, directing, and controlling activities of the ARMP Technology Laboratory to include research and development of gaming devices and related electronic equipment. Conducts analysis of ARMP systems against technological innovations and trends in the gaming industry to maintain and uphold integrity of the ARMP program. Develops policies and procedures to ensure gaming operations are compliance with prevailing laws and regulations. Coordinates with leaders of other disciplines within ARMP to collaborate on strategic planning and complementary development of the use of technology. Provides technical and managerial direction and oversight to the gaming lab staff and provides expertise and guidance to other departmental organizations. Directs the evaluation, configuration, inspection, and analysis of slot machine operations. Oversees integration and verification of slot machine communications with central computers and monitoring systems to include in-depth analysis and testing of gaming devices. Ensures the technical design and operation of gaming equipment is in compliance when proposed and when implemented. Provides technical training to assigned staff and other ARMP departments. Oversees and leads development of technical operations in OCONUS regions and field offices. Coordinates implementation of advancements in technology and new equipment as the enterprise project manager. Develops and leads training effort for technical staff to ensure continuity of operations and a successful succession plan. Works closely with other service partners to ensure that technical requirements for gaming floors are supported bi-laterally to maintain integrity of systems and internal controls. Manages relationships with vendors contracted to provide gaming equipment. Makes recommendations regarding integration of machines into the ARMP fleet. Collaborates with other ARMP departments to develop procedures and directs investigations into alleged cheating incidents involving slot gaming devices. Analyzes technical information for audit and reconciliation purposes. Develops and leads efforts to document doctrinal policies in SOPs, Technical memorandums and other operational guidance. Oversees compliance of technical doctrine of both OCONUS regions through direct communication and subordinate staff. Provides a full range of supervisory duties to include performance management, conflict resolution, awards and recognition, training, mentoring, and team building. Communicates with upper management regarding direction and status of projects. Prepares and prepares and delivers formal briefings and presentations to IMCOM leaders and other agencies when required.
Required Documents
About Your Resume: Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement. Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count. (https://help.usajobs.gov/faq/application/documents/resume/page-limit) Please do not include photographs, personal images or other inappropriate content in your application materials. Expedite Your Hiring To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application. Required Documents Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Other Accepted Documents Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent) Other Document not Listed PCS Orders Performance Appraisal Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript
How to Apply
You may submit your application package using one of the two methods identified below: 1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement # NENAFCC2613095181 The complete application package must be submitted by 11:59 PM Eastern Time on 11/03/2026 to receive consideration. Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to include in your application. Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/13095181 Additional information on how to complete the online application process and submit your online application may be found on the Applicant Manager Online Help (https://appsupport.usastaffing.gov/hc/en-us) site. To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status 2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.