Veterans Health Administration
Supervisory Social Worker (Program Coordinator Outpatient)
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Summary
Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Social workers must be proficient in spoken and written English in accordance with VA Handbook 5005. Must be licensed or certified by a state to independently practice social work at the Advance Practice level. Supervisory Social Worker, GS-13 Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:(a) Ability to independently organize work, set priorities, and meet multiple deadlines. (b) Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. (c) Ability to ensure provision of clinical social work services by supervised social workers. (d) Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. (e) Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. (f) Ability to provide staff training and development. References: VA handbook 5005 Appendix G39 Physical Requirements: WORKING CONDITIONS: Usually works indoors in areas which normally have adequate heat, light, and ventilation. PHYSICAL REQUIREMENTS: The work is primarily sedentary, however, there is some walking, standing, bending, and carrying of light items such as papers, files, manuals and records.
Major Duties
VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU The Supervisory Social Worker (Program Coordinator Outpatient) is a key member of Mental Health's clinical leadership team and reports directly to the Deputy Associate Chief of Staff for Mental Health. He/she ensures observance of federal, national, and local regulatory policy and accreditation requirements governing the medical center. He/she is responsible for supporting strategic planning, budget oversight, staff recruitment and management, and quality assurance.- Oversees clinical and administrative performance measures. Assists with strategic planning, budget and resource management. Assist with developing formal, systematic improvement plans for quality measures, access and medical services delivery. Supports liaison with affiliated schools regarding medical teaching issues and provider appointments. Oversees the establishment of program monitors and outcome measurements using programs using data-driven quality assurance processes. Assures all medical staff are compliant with applicable Federal and State laws. Oversees the management of Veteran complaints and issues. Contributes to the development of program goals and objectives to meet VHA Mental Health requirements. Participates in performance appraisals of staff and addresses disciplinary issues. Participates in clinical teaching, supervision. Assists in overseeing appropriate training related to MH issues is completed for all staff involved in patient care activities. Contributes to the development of policies and procedures consistent with VA Directives. Supervises the hiring of professional mental health staff. Directly supervises both clinical and administrative personnel as assigned and aligned on current approved Mental Health Organizational Chart. Other administrative duties as assigned by the Deputy Associate Chief of Staff or Associate Chief of Staff for Mental Health. other duties as assigned. Work Schedule: Monday-Friday 8:00am-4:30pm Functional Statement: 63461F Financial Disclosure Report: Not required
Required Documents
To apply for this position, you must provide a complete Application Package which includes: Long-form resume/Curriculum vitae (CV) The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Long-form resume/Curriculum vitae (CV) Other (1) Professional Certification Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/29/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13093671. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.