Air Force Services Agency
Supervisory Workers' Compensation Claims Examiner
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Summary
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/20/2026 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience with NAF Worker's Compensation Claims Examiner. Experience with administration of the NAF Worker's Compensation program as it relates to the Longshore and Harbor Workers' Compensation Act (LHWCA). Experience with DOL requirements as a self-insured/self-administered program to include statutes, policies and procedures, rate calculations and overall claims adjudication procedures. Experience with budgeting requirements and procedures. Experience supervising a team of claims examiners and/or administrative staff. Knowledge, Skills and Abilities (KSA's): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Ability to manage and execute multiple projects simultaneously. Ability to work effectively and harmoniously with senior management, peers, and subordinates alike. Ability to analyze problems, apply sound judgment, think independently, apply practical applications, and provide alternative solutions. Ability to communicate effectively, both orally and in writing. **NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s). **Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position. (Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)
Major Duties
The primary purpose of this position is to provide oversight, design, development, implementation, administration and management of the self-insured/self-administered Nonappropriated Funds (NAF) Workers' Compensation Program for the Air Force. Exercises direct supervision over 9regular full-time positions within the Workers' Compensation Branch, consisting of one NF-IV Team Leader, two NF-III Intermediate Claims Examiners, four NF-III Claims Examiners, and two NF-III Claims Technicians to ensure branch team goals and standards are achieved and maintained. Administers an effective performance management system by conducting on-the-spot and semi-annual feedback sessions with team members and assigning performance ratings. Empowers Team Leader to prioritize and distribute claims workload equitably. Provides mentoring, guidance and expertise, as required, to all members of the Workers' Compensation team to aid in their growth and knowledge of policies and procedures. Identifies revisions to policies and procedures that improve quality, timeliness, and efficiency of work while optimizing the use of available resources to improve branch productivity. Researches, interprets, analyzes and applies applicable laws relating to the Longshore and Harbor Workers' Compensation Act (LHWCA). Conducts case file audits to ensure compliance with statutory law, case law, Department of Labor(DOL) policies and established office procedures. Follows up on audit or self-inspection write-ups to ensure complete and quality resolution of any identified deficiencies. Within statutory time limits, prepares DOL filings of the Advance and Final Assessments to ensure the correct amount is paid to the DOL 2nd Injury Fund, the LS-274 (Outstanding Liabilities) to report the estimated amount of future compensation payments due to claimants, the LS-275 (Letter of Credit) to verify funds are available for outstanding payments and the LS-513 (Report of Payments) to identify compensation and medical payments that were paid in the prior calendar year. Calculates and sets up annual cost-of-living compensation increases for Permanent and Total Disabled claimants. Manages the litigation process to ensure timely and cost-effective claims resolution. Works hand-in-hand with AFSVC/JA to negotiate settlement of old and nuisance claims, thereby saving the Air Force (AF) potentially millions of dollars in claim cost. Prepares, reviews for accuracy and submits claim documentation to the Actuarial for assistance in completing the annual Workers' Compensation budget. Ensures Equal Employment Opportunity (EEO) concepts are applied when selecting new personnel for vacancies. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13090562
Required Documents
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 10/20/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status