Federal Maritime Commission
Support Services Specialist
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Summary
To qualify for the GS-09 you must possess one (1) year of specialized experience equivalent to at least the next lower level (GS-07) in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications. Examples of qualifying specialized experience include: Studies, analyzes, and interprets policy, regulatory material, regulations and manuals, and other publications and directives relating to support service operations to ensure policies and procedures are consistent with requirements. Coordinates purchases for offices and is responsible for ensuring all procedures are followed in initiating procurement actions and that funds have been certified as available and that required approvals have been obtained and documented. Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc. Administrative duties include: answers the main telephone line and assists or directs calls to the appropriate individual or office, checks voicemail, and responds to email requests received in the office inbox. Participates in coordinating with building maintenance to ensure that work orders are completed and to ensure that custodial services are maintained. Disseminates tenant notices and other agency-wide notifications. or Education Graduate Education: Major study -- public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. For some positions in this series graduate education may not provide the knowledge and skills needed to perform the duties of the position. Specialized experience may be required for such positions. Two years or a master's or equivalent graduate degree is creditable for GS-9. or COMBINATION OF EXPERIENCE AND EDUCATION: A combination of specialized experience and education as described above. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level) by the closing date of this announcement. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with FMC. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow FMC to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).
Major Duties
As a Support Services Specialist, GS-0342-09, the incumbent will be part of the Office of Management Services, Office of the Managing Director, Federal Maritime Commission. The incumbent will be responsible for administrative support services, e.g., space, procurement, property, records, mail, transportation, communications, telecommunications, supply, facilities, occupational safety, printing, and inventory control, to operating bureaus and offices at the headquarters locations of the Commission. As a Support Services Specialist, you will perform the following duties: Assists with providing office management support in the areas of procurement, supply management, equipment management, property management, mail and distribution, parking, emergency planning, and space utilization. Prepares related budget estimates and analyzes Commission bureaus and office requirements for new office equipment, furniture, supplies, materials, and services; prepares written justifications for purchases; prepares statements of work and contractual provisions. Administers supply and property management programs, including inventory control and disposal of excess government property. Participates in coordinating facilities management activities with GSA, building management, contractors, and vendors to support workspace planning, maintenance, office moves, and building services. Review and update policies for support services to improve operational effectiveness and ensure compliance with applicable regulations. Oversees agency mail and distribution operations and provides customer service for office support requests. Assists with emergency preparedness and continuity activities by serving as the backup Occupant Emergency Coordinator. Provides a variety of administrative support functions, including conference room scheduling, office communications, and timekeeping. The actual grade at which an applicant will be selected for this vacancy is GS-09.
Requirements
Must be a U.S. Citizen. Must be registered or exempt from the Selective Service. See www.sss.gov A 1-year probationary period may be required. Must be able to obtain and maintain a background investigation. Time-in-Grade requirement must be met by the closing date of the vacancy. All Federal employees are required to have Federal salary payments made by direct deposit. FMC participates in E-Verify. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees. May be required to file a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
Required Documents
Your complete application includes your COMPLETE resume, your responses to the online questionnaire, USA Hire Assessment, and documents which prove your eligibility to apply. 1. Resume - Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. If military or a civilian Federal employee, you must include your rank and/or grade. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font style such as Lato, Calibri, Helvetica, Arial, Verdana, or Open San Source Sans Pro. 2. A complete application questionnaire and online USA Hire Assessments.. If you are requesting a reasonable accommodation to the USA Hire Assessments, you can find the Reasonable Accommodation process here. 3. Current and former civilian Federal employees - Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2".) Note: An award SF-50 (ex. cash or time off award) may not indicate grade, step, and competitive status. 4. Most recent Performance Appraisal, if applicable - Submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating. If it is not dated within the last 12 months or if you have not received a performance appraisal, please explain why in your application. 5. CTAP & ICTAP applicants - If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. 6. Land Management Workforce Flexibility Act (LMWFA) Eligibles: If you are a current or former land management agency appointee - you must provide documentation to verify eligibility as follows: a) A copy of your SF-50, Notification of Personnel Action, that reflects having initially been hired under competitive examining procedures to a time limited (temporary/term) appointment; b) A copy of SF-50(s), Notification of Personnel Action(s), that reflect having served under one (1) or more time-limited (temporary/term) appointments by a land management agency for a period totaling more than 24 months without a break in service of two (2) or more years; and (c) A copy of your Performance Appraisal Plan and/or Supervisor Memorandum that reflects having performed at an acceptable level during each period of service. 7. Veterans Employment Opportunity Act, 30% Disabled Veteran Eligible: DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty under honorable conditions within 120 days. 8. Current or Former Political Appointees (if applicable) - OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-Career SES employee in the Executive Branch, you must disclose this information. Submit proof of your former or current status, such as your SF-50. Please see here. 9. Schedule A Documentation: A copy of your Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u). 10. Peace Corps & AmeriCorps VISTA: A copy of your Peace Corp Description of Service (DOS) Letter, SF-50, or your VISTA Verification of Service letter from your representative after successful completion of the program. 11. Military Spouses (if applicable) - You must submit verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage) AND: (1) a copy of your spouse's active military orders; OR (2) verification of your spouse's 100% service-connected disability (VA Letter and/or DD-214); OR (3) verification of the service member's death while on active duty (DD-1300/Death Certificate). You are not eligible if you were not married to the veteran at the time of death or have since remarried. 12. This position has a basic education requirement; you must submit a copy of your official or unofficial law school Transcripts for further consideration. An official transcript is required before being appointed.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, and assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date (07/08/2026) of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.